12 days old

PRINCIPAL, NETWORK OPERATIONS

Bengaluru, KA 560002
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GT3 Job Description- Software Integration Team


This position is for a Tier3 Network Analyst who will work in a 7x24 network operations center monitoring and managing WAN, LAN and VOIP/IPT networks for Domestic and international clients. Hours must be flexible and may be rotational as determined by the needs of the business.


This position requires that the analyst be able to dynamically multitask on diverse issues and work with customers in a fast pace SLA driven environment; Engage equipment and service vendors that support network operations; Interface with client by responding to client requests and notifying them of network problems and the impact on customers business; Interface with vendors as needed on clients behalf to resolve network issues.


The successful candidate MUST have demonstrable Data-Networking knowledge and experience to include Brocade, Cisco, Edgewater, Juniper, F5, Riverbed, TCP/IP, and Circuit troubleshooting. This is an absolute requirement for this position.

Software Integration Team (SI) Team, will work in concert with all GT3 Service Lines globally, to insure all customer requests are met with zero to no defects deploy & maintain AT&T Certified IOS code-levels.

Software Integration Team skills:



o Address vendor alerts (ie, Cisco, Juniper, etc.) for known S/W bugs, H/W defects, PSIRTS and vulnerabilities.

o Understand how to proactive bring platforms up to the latest ATT Labs approved code and know how to target these upgrades by service line or specific customers.

o Perform reactive upgrades during outages.

o work with the hardware vendors and Labs if required.

o Based on any new bugs encountered, we will issue an IOS Brief to LABS, SD and Operations detailing the IOS bug, circumvention and permanent fix.

o launch a proactive refresh as appropriate.


Required skills:


o Software Defined Networks- Including D2 elements suchs as SDWAN, UCPE, ADI W/B

o Network Function Virtualization

o Advanced WAN troubleshooting/problem determination.

(Frame Relay, ISDN, ATM, and Private Line)

o LAN troubleshooting/problem determination.

(Ethernet, VTP, Token Ring, HSRP)

o Advanced knowledge of Cisco, Edgewater, Juniper, F5, Riverbed troubleshooting/problem

determination and maintenance.

o Excellent understanding of routing and routing protocols.

(EIGRP, OSPF, BGP, etc.)

o Advanced understanding of TCP/IP.

o Unix user skills.

o Upgrades

o Bug Fixes

o Remediation

o PsIRTS




Desired Skills:


MPLS (Multi-Protocol Label Switching) experience.

VPN (Virtual Private Network) experience.

VOIP (Voice over IP)

IPT/Call Manager/Unity


Minimum 2 years experience in network support/management. Strong verbal and written communication skills are a must.


Professional Networking Certifications desired: CCNP, CCDP, CCVP, or CCIE


Qualifications - Internal

Required skills:


o Software Defined Networks- Including D2 elements suchs as SDWAN, UCPE, ADI W/B

o Network Function Virtualization

o Advanced WAN troubleshooting/problem determination.

(Frame Relay, ISDN, ATM, and Private Line)

o LAN troubleshooting/problem determination.

(Ethernet, VTP, Token Ring, HSRP)

o Advanced knowledge of Cisco, Edgewater, Juniper, F5, Riverbed troubleshooting/problem

determination and maintenance.

o Excellent understanding of routing and routing protocols.

(EIGRP, OSPF, BGP, etc.)

o Advanced understanding of TCP/IP.

o Unix user skills.

o Upgrades

o Bug Fixes

o Remediation

o PsIRTS




Desired Skills:


MPLS (Multi-Protocol Label Switching) experience.

VPN (Virtual Private Network) experience.

VOIP (Voice over IP)

IPT/Call Manager/Unity


Qualifications:

Minimum 2 years experience in network support/management.

Strong verbal and written communication skills are a must.

Must be a U.S. Citizen capable of clearing Govt Background Checks

Must be flexible in schedule to include working Second shift hours, Nights and Weekends.

Professional Networking Certifications desired: CCNP, CCDP, CCVP, or CCIE

Principal Functional Skills / Competencies associated with this Title:

Broadcast Engineering/Video Technologies

Business Orientation

Configuration Management

Core Business Tools

Data Analysis Tools

E911 Engineering

EMS (Element Management System)

Fault Management/Network Incident Management

Hypervisor

IP Routing and Protocols

Microwave Technologies

Mobile Operating Systems and Platforms

Network Architecture

Network Modeling and Analysis

Network Performance Management

Operating Systems & Environments (Network)

Performance Measurement and Tuning

Process Management

Project Management

Quality Assurance and Testing

Quality Management

RAN Engineering

Reliability Engineering

Risk Management

Signaling Technologies

Sniffer

Software Engineering

Software Release Management

Storage Area Networks

Technical Troubleshooting

Technical Writing/Documentation

Telecom Regulatory Environment

Telecommunications

Testing

Transport Data Services

Virtual Private Networks (VPNs)

Virtualization Tools and Technologies

VoIP Technologies

Note: Additional skills / competencies may be added to this specific requisition. During the application process, you will be asked to provide your proficiency and experience with all the skills / competencies associated with the requisition.
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status.
Posted: 2021-06-07 Expires: 2021-07-07
Sponsored by:
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PRINCIPAL, NETWORK OPERATIONS

AT&T
Bengaluru, KA 560002

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