11 days old

Principal DevOps Engineer

Cox Automotive
Atlanta, GA 30303
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*Primary Location: *3003 Summit Blvd, Atlanta, GA, USA
*Division: *Cox Automotive
*Job Level: *Individual Contributor
*Travel: *No
*Schedule: *Full-time
*Shift: *Day Job
*Requisition Number: *202102380
Cox Automotive is a $7B provider of digital solutions for the worlds automotive ecosystem, with a mission of transforming the way the world buys, sells, owns, and uses cars. We have grown organically and through acquisitions over the past 15 years, and our technology and operational ecosystems reflect the diversity that can be expected from this growth path. The next phase of our journey involves driving mature, consistent, and modern operations across our technology ecosystem.

We are searching for highly technical engineers who have a passion for triaging complex issues. This role requires deep systems engineering experience as well as expertise with modern telemetry and observability platforms like Datadog, NewRelic, and Splunk.

As member of the Central Incident Response Engineering team, the Principal Systems Engineer will serve as a technical leader for critical incident response efforts across many technical domains. The engineers will partner with the entire organization to drive action for incident response and foster learning from incidents to support our resilience and reliability goals. This role will also develop automation and tools to help drive efficiency within the enterprise operations group. This role is a part of the Enterprise Technology Operations organization and will report to the Director of Incident Response Engineering.

Due to current COVID-19 restrictions, this is a temporary work from home role but will ultimately work in the Atlanta office.


* Leverage key telemetry platforms to help keep our customer-facing services available and performing optimally.

* Ability to operate in a high-pressure environment and troubleshoot complex issues quickly.

* Work to automate detection and resolution of recurring production issues.

* Troubleshoot high priority incidents, facilitate blameless post-mortems and ensure permanent closure of incidents.

* Design, code, test, and deliver software to automate manual operational work.

* Develop and foster a strong relationship with our software engineering, engineering enablement and reliability engineering partners.

* Mentor less senior engineers and foster a continuous learning culture.


* Bachelors or masters degree in computer science, information systems, business administration or related field, or equivalent work experience

* 10+ years of Linux systems engineering experience

* 10+ years of experience in a global application delivery/SaaS environment, handling highly complex issues

* 3+ years of AWS experience

* Must be proficient in both Bash and Python with the ability to develop and maintain complex tool sets.

* Experience with Apache, Tomcat and other web technologies

* Understanding and experience with modern web application environments (TCP/IP, HTTP, DNS, routing, load balancing, CDNs, etc)

* Strong analytical and troubleshooting skills

* Strong understanding of network fundamentals

* Able to articulate technical issues in a meaningful way to both engineers and executive-level management.

* Experience with ITSM, Monitoring and Event Management tools (ServiceNow, NewRelic, Datadog, Splunk, HP BSM, PagerDuty)

* Excellent verbal and written communication skills, including the ability to explain technical concepts and technologies to business leaders and teams.

Who We Are
*About Cox Automotive*
Theres nothing ordinary about Cox Automotive. We are people of every background driven by our passion for mobility, innovation, client success and community outreach. We make buying, selling and owning (or simply using) cars easier for everyone. Touching more than 40,000 clients across five continents, we bring together the best brands and the best teams to propel the automotive industry forward. Some of those team members work for our iconic consumer brands like Autotrader and Kelley Blue Book, while others are creating the future of automotive at industry-facing brands like Dealer.com, Manheim and vAuto.

*About Cox *
We are the Cox family of businesses. Weve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions - Cox Communications and Cox Automotive - are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. Were also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. Were looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope youll be going with us, and the common purpose that unites us at coxenterprises.com.
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, [visit our benefits page](http://jobs.coxenterprises.com/life-at-cox/benefits/).
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individuals age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
Posted: 2021-06-07 Expires: 2021-07-19
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Principal DevOps Engineer

Cox Automotive
Atlanta, GA 30303

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