1+ months

Principal Architect Cybersecurity

AT&T
Los Angeles, CA 90006
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The Vulnerability, Threat and Fraud Management as a Service Team is responsible for managing prompt resolution of global customer and partner service requests in a highly secured environment. This resource works closely with Clients, Finance, Sales, Partners Customer Service, and Alliances to ensure high levels of customer satisfaction with all requests.


The primary function of this position is to ensure that each customer interaction is a friendly and professional experience, that addresses the needs of the customer in all stages of the customer service life cycle within AT&T Cybersecurity Consulting. Customer relationship building and teamwork are key success criteria for this role. This consultant will provide support via phone, email, and Teams.


We are looking for passionate, self-motivated technical individuals that have the desire and capability to think outside the box to solve complex problems. Security Consultant acts as the main point of contact regarding technical issues and will work directly with clients and partner teams to facilitate resolution. The ability to become proficient in new technology platforms and discovering and leveraging all available training and development options will be very valuable. Access to or creating test environments that help explore and test efficient solution deployment strategies and troubleshooting would enhance solution delivery. This role will suit an individual who excels in a challenging and dynamic environment, enjoys providing world-class support, and is technically motivated.


Required Skills:

Expertise in the following voice fraud capabilities including both investigation and response techniques:

o Systematic identification, blocking and tracing toll free numbers being spoofed transiting and terminating over the AT&T network to MVP customers.

o Inbound Fraud, Abuse and Misuse activities including but not limited to Telephony Denial of Service (TDOS), Call Pumping schemes and Toll Fraud.

o Systematic inspection and potential blocking of SMS/MMS spam that is specifically targeting MVP clients.

o Systematic identification and notification of MVP clients via API with CTNs of individuals who received calls / texts from above.

o Ability to support manual identification of target calls to trace. Support of ad-hoc cross-industry analysis.

In-depth expertise on one or more of the following Vulnerability Management Solutions (QualysGuard, Tenable.io, Tenable.ot, Frontline),

Window/Unix/Linux experience in an enterprise environment

In-depth TCP/IP understanding

LAN/WAN infrastructures

Common OS services (IIS, BIND, Apache, AD, WINS, Samba, SSH)

Strong knowledge of current firewall, Intrusion Detection System technologies, SIEMs, and Network Vulnerability Scanners

Outstanding troubleshooting and analytical skills

Excellent written and verbal communication skills

Previous API support and Regex knowledge


Preferred Skills:

6+ years of experience in a technical security consulting role

Experience with Customer Support and Development Tools (Salesforce, ServiceNow, Jira, etc.)

Experience in environments that include Operational Technology

AlienVault USMA or similar SIEM experience in an enterprise environment

Hypervisor deployment and management (VMWare, ESXI, HyperV)

Windows Active Directory authentication and security

Knowledge of Samba/Active Directory integration

CIFS, DNS, ACL, server/client configuration

Scripting experience (Python, Bash)

Systems Management experience

Experienced with packet capture review and diagnosis

Compliance experience (PCI, HIPPA, etc)

Knowledge of major web server software (IIS, Apache, WebSphere, Tomcat, WebLogic)

CISSP, ASV, CISM, CISAM

Bilingual candidates highly desirable


Essential Duties:

Engage in day-to-day tasks of the Vulnerability and Threat Management Service Team including, but not limited to the following:


Interface with external clients and prospects

Assist in provisioning / architecture / configuration of client deployments

Review scan data

Resolve false positives

Customize reporting

Answer customer / prospect questions

Provide remediation consultation

Provide solution training to clients for all supported platforms / components

Understand latest issues affecting clients

Assist clients with API integrations

Assist with the processes for invoicing clients and paying vendors

Assist in the annual renewal of AT&T Consultings ASV certification with the PCI council

Provide ASV attestations

Develop service automation

Provide AT&T account teams with pre-sales support

Assist in the development of new services


- Managing the Business Growth

- Operations and Financial Management

- Employee & Partner Relationship Management

- Oversight over the Vulnerability Threat Management -aaS tools and methodologies
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws

We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status
Posted: 2022-07-15 Expires: 2022-11-03
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Principal Architect Cybersecurity

AT&T
Los Angeles, CA 90006

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