1+ months

Principal Architect - Automation Platform

Cisco Systems Inc.
Carolina Shores, NC 28467
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Who we are

Ciscos Customer Experience (CX) organization is one of Ciscos fastest growing teams, and the CX Engineering and Product Incubation (EPI) group is transforming how Cisco thinks about delivering value to our customers & partners via our product portfolio. The CX Engineering organization is the team that is in the epicenter of developing modern, cloud native technologies in support of the evolving CX Product portfolio. In this time of unprecedented change, we are looking for top talent to lead high performing, distributed engineering teams that will redefine success for Cisco and our customers.

What you'll do

This role is core to CX Engineerings vision and strategy of creating technologies and software that deliver the industrys best customer experience while at the same time helping customers adopt and operationalize their Cisco technology investments. CX EPI Engineers are the heart and soul of our organization, and this technical leadership role is about recruiting the industrys best talent and encouraging them to deliver a world class, cloud native, always-on technology platform.

The Principal Architect - Automation is a core member of architecture team, and a key thought leader of the CX Engineering senior leadership team. You will define and execute a technology strategy that enables CX Engineering to deliver extraordinary, highly scalable and customizable automation platform to enable our customers to drive Enterprise Automation strategies. You will be seen and recognized as an inspiring leader in the realm of backend and UI technologies, enterprise architecture, and workflow automation, who not only establishes and scales best practices, but also demonstrates craftsmanship as an engineer & architect.

Primary Responsibilities include:

  • Architect, develop and deliver highly scalable, world class, and customizable automation platform.
  • Partner with the senior architects to craft the architecture across our cloud platforms, with a specific focus on workflow automation technologies.
  • Lead efforts to plan and design for consistent and scalable architecture across our portfolio.
  • Lead efforts to ensure security of the tech stack and demonstrate a keen sense of knowledge on where the industry is going in terms of security technologies.
  • Collaborate with delivery solution architects to implement automation platform in high visibility customer deployments.
  • Be the technical Yoda for overall architecture, deployment strategies and life cycle management of the technology platform.
  • Work very closely with the experience Design team and product owners/managers to realize the product vision and drive its implementation with a specific focus on UI.
  • Engage with engineering teams across the CX engineering organization to establish and live best practices in secure software development across our portfolio.
  • Stay abreast of where the industry is going in terms of distributed systems technology architecture, and carry the CX engineering teams along that journey.
  • Engage with extended engineering teams across CX and Cisco Engineering organization to ideate and co-develop technology capabilities in support of the CX strategy.
  • Collaborate with teams across Cisco sites (San Jose, RTP, Bangalore) in driving employee technical proficiencies and methodologies to be the best in the industry.
  • Empower, cultivate and build deep technical leadership.
  • Recruit best in class engineers to increase the bench strength of the organization and transform the skillset of the organization as a whole.

Who you'll work with

Residing in the CX Engineering organization, you will work with peer teams within the CX engineering organization to architect, develop and deliver best in class SaaS to our customers. You will work with peer teams in Product Management, Operations, CTO office and experience Design to build the worlds best customer experience for our customers, partners and delivery engineers. Every day and every interaction will be unique, but you will likely engage with a diverse representation of engineers, product owners, product managers, business units, IT and CX leadership.

Who you are

Required Skills/Experience

  • 12+ years performing technical & engineering leadership roles in cloud-native organizations, preferably in product development organizations.
  • Experience in having built large scale distributed cloud native technology stacks so that you can recruit and encourage engineering teams across CX to align with us.
  • 5+ years driving technical and/ or architecture & data strategy at the enterprise level
  • Prior expertise in standing up or driving community co-development initiatives within your company or across companies
  • Experience establishing, or partnering with others, to stand up DevOps capabilities in product development organizations
  • Very strong technical leadership skills coupled with a passion for empowering and driving excellence in teams
  • Strong understanding of architectural principles for SaaS based capabilities; eco-system for co-innovation
  • Strong communication skills and ability to engage, interface and influence engineering partners.
  • Experience with:
  • Programming languages such as Golang, NodeJS, Python, Java, Scala;
  • API frameworks and Containers
  • Workflow automation engines such as Ansible, Camunda, etc
  • Enterprise integration architectures such as SOA, RESTful, ETL
  • Data analytics environments such as Splunk, Hadoop, Sparks, MapR etc
  • One of more Cloud platforms including AWS, Google Cloud, Microsoft Azure

Is it meaningful to you to work for a company that values employees? Because Cisco expresses employee value by offering benefits like, accrued time off, paid holidays, time to give back, 401k matching and many others.

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think were old (36 years strong) and only about hardware, but were also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do you cant put us in a box!

But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!


Posted: 2020-11-02 Expires: 2021-01-02
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Principal Architect - Automation Platform

Cisco Systems Inc.
Carolina Shores, NC 28467
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