20 days old

Principal, Application Development - Lead Application Support Devops

Hyderabad, TS 500001
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The mission of our Digital Operations team is to operate a fault resilient, customer-centered, proactive DevOps team. The team is responsible for supporting systems that deliver AT&Ts customer experience, across multiple internet-facing eCommerce applications, databases, platforms and technology stacks. Our customer-journey centric Ops team is made up of Ops Engineers as well as Site Reliability Engineers (SREs) who are all focused on ensuring a highly available, resilient, performant and secure customer experience.

Job Summary:

+ Were looking for a strong team lead with effective communication skills, team building, process improvement skills with attention to detail, planning skills and constant focus to meet our application availability and mean time to restore goals.

+ This team lead will work on mission critical, highly available sales applications which will require planning, coordination with multiple teams, working with team to ensure application monitoring, alerting and change management.

+ This candidate will lead the outage resolutions, gather lessons learnt and help provide business impact. Ideal candidate will have familiarity with the technology, project management, agile development, excellent planning and communication skills.

Roles and Responsibilities:

+ Lead a technical team of Tier 1 and 2 production support engineers

+ Provide technical leadership for 24 x 7 Production support and second level trouble shooting of incidents.

+ Provide technical leadership for 24 x 7 second level outage response.

+ Provide technical leadership for 24 x 7 Application performance monitoring, troubleshooting and corrective actions.

+ Support incident management and problem management

Shift timing (if any): Shift falls typically between 6 am to 10 PM India standard time.

Location: Hyderabad

Primary / Mandatory skills:

+ Overall Experience: 10+ years experience in Production Support Operations environment

+ Experience in Docker, Kubernetes, Cloud Environments.

+ Unix, Networking and troubleshooting Knowledge.

+ Excellent written and verbal English communication skills to work in a Global team

Secondary / Desired skills:

+ Ability to lead and direct technical team members.

+ Experience as a Technical Team Lead.

+ Experience in Agile, Lean Agile and/or Scaled Agile methodologies.

Additional information (if any): Willing to work in Shift Duties, Willingness to learn is very important as AT&T offers excellent environment to learn Digital Transformation skills such as cloud, Big data, AI, Full stack etc.

Education Qualification: Bachelors/ Masters degree in Computer Science or related field

AT&T is leading the way to the future for customers, businesses and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. Together, weve built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined.

Ready to #transformdigital with us? Apply now!
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status.
Posted: 2021-07-05 Expires: 2021-08-18
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Principal, Application Development - Lead Application Support Devops

Hyderabad, TS 500001

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