Opportunities with Genoa Healthcare.

With hundreds of pharmacies across the country, a career with Genoa Healthcare means youre part of changing the lives of those with behavioral health and other complex conditions. People with serious illnesses and those who care for them have incredibly moving stories, and at Genoa we are their partner. We partner with community-based providers and others so they get the right medications and are able to follow their treatment plans.

We are part of OptumRx (and UnitedHealth Group), which is a leading information and technology-enabled health services business dedicated to making the health system work better for everyone. Take a closer look to learn why a career with Genoa Healthcare might be the path to discovering your life's best work.^SM

Summary of Functions:

The Pharmacy Tech/Consumer Medication Coordinator position at Genoa is an essential role that impacts the lives of an underserved population that needs a voice. This position is a liaison between a partner clinic and a Genoa mental health specialty pharmacy.

Pharmacy tech license, CPR certification, up to date TB test (to be renewed annually), and level 1 fingerprint clearance card required. Ideal candidate should have excellent computer skills, be comfortable in hospital type setting, be organized, be outgoing and have the ability to multi-task and problem solve effectively. Will be working 1/2 day on site then going back to pharmacy to finish the day as pharmacy technician. Our hours are Monday-Friday 8am-5pm

The address for this position is:

1400 Wilmot Tucson, AZ 85712

Primary responsibilities include building strong relationships with the clinic partners and communicating with consumers to assist them with their medication plan, insurance and the full services of the Genoa pharmacy. A key function will be promoting Genoa services to obtain new consumers and increasing the number of consumers Genoa serves.

Major Duties & Responsibilities:

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• Communicate with all consumers of the mental health center regarding the medication services Genoa provides.
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• Recruit and enroll consumers utilizing enrollment forms and copy the consumers insurance card.
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• Facilitate the collection of prescriptions to be faxed to the pharmacy for dispensing.
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• Ensure all consumer insurance information is up to date in the Pharmacy system and is properly charged for the medications dispensed.
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• Assist consumers in contacting the pharmacist regarding all their medication questions and ensure a prompt response to their questions.
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• Assist clinic staff and pharmacy with prior authorizations and Patient Assistance programs as needed.
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• Compliance monitoring by contacting the consumer at least monthly to ensure compliance and determine refill needs as applicable.
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• Prescription refill management by utilizing the no refill report and contacting the appropriate prescriber to ensure timely refills are completed and dispensed to the consumer.
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• May include Phlebotomy for consumers receiving Clozapine and other medications via Genoa schedule blood draws and sends samples to the appropriate lab. {Only applicable in clinics that are contracted for these services.}
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• Medication delivery when needed and appropriate. {Only applicable in states that are allowed.}
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• Check for expiration dates (both on consumers medications as well as house account products/standing order meds.)
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• Ensure that medications are stored properly (refrigerated drugs are kept in the refrigerator, pen-tips are not stored on insulin pens, etc)
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• Check for discrepancies (dose changes, discontinued medications, etc).
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• Take back expired or discontinued medications for destruction (as long as they are clearly labeled by a pharmacy)
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• Reliable transportation and valid drivers license is required.
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• All areas of the job description are subject to state regulations and allowances. {CMC will receive a state specific document that shares state specific regulations and allowances.}
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Educational or Skills Requirements:

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• Where applicable must be licensed Pharmacy Technician or Medical Assistant backgroud
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• PTCB Certification preferred but not required
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• Candidates for the position will be subject to a standard reference and background check.
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• Basic reading, writing, and arithmetic skills required. This is normally acquired through a high school diploma or equivalent.
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• Knowledge of Microsoft Office and telephone protocol.
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• Duties require professional verbal and written communication skills.
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• Excellent organizations skills
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Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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• Stands, walks, lifts and carries up to 30 pounds at one time, bends, turns, stoops, kneels, climbs, and uses many physical motions in performing day to day activities; finger dexterity, gripping, eye-hand coordination, visual acuity.
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Work Environment:

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• Work areas may include: driving an automobile (including potentially difficult driving circumstances with regard to weather and traffic). Inside locations; noise generated from telephones, computers/printers, and verbal communication, subject to many interruptions, pressure due to multiple demands, exposure to blood and blood borne pathogens, may be presented with emergency or crisis situations.
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Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: pharmacy, technician, retail, customer service, PTCB, pharmaceutical, mental health, behavioral health, hospital, pharm tech, CPhT, Tucson, AZ