1+ months

Pharmacy Customer Service Representative - Phoenix, AZ

Phoenix, AZ 85003
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  • Job Code
    856676

Careers with OptumRx. We're one of the largest and most innovative pharmacy benefits managers in the US, serving more than 12 million people nationwide. Here you'll fill far more than prescriptions. As a member of one of our pharmacy teams, you're empowered to be your best and do whatever it takes to help each customer. You'll find unrivaled support and training as well as a wealth of growth and development opportunities driven by your performance and limited only by your imagination. Join us. There's no better place to help people live healthier lives while doing your life's best work.(sm)

 

As a Pharmacy Customer Service Representative you'll need to work within multiple computer systems simultaneously as you respond to questions or provide specific medication details/clinical information. It's a fast paced, high volume environment where our members are counting on us to deliver these important, sometimes life-saving medications in an accurate and efficient manner.

 

Primary Responsibilities:

  • Enter prescriptions and verify appropriate and accurate information

  • Contact patients, pharmacists and doctor's offices to resolve claims issues

  • Process prescriptions (from intake to order completion)

  • Resolve customer issues; ensuring accurate information is provided 

This role is equally challenging and rewarding. Strong attention to detail and computer skills are required as you confirm prescription orders and information for the automated fulfillment for accuracy. It's a fast paced, high volume environment where accuracy is essential. The role also requires you to monitor products that have been recalled to ensure safety protocols are followed. 

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 


What are the reasons to consider working for UnitedHealth Group?   Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

  • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
  • Medical Plan options along with participation in a Health Spending Account or a Health Saving account
  • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
  • 401(k) Savings Plan, Employee Stock Purchase Plan
  • Education Reimbursement
  • Employee Discounts
  • Employee Assistance Program
  • Employee Referral Bonus Program
  • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
  • More information can be downloaded at: http://uhg.hr/uhgbenefits

 

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Posted: 2019-12-07 Expires: 2020-03-06

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Pharmacy Customer Service Representative - Phoenix, AZ

UnitedHealth Group
Phoenix, AZ 85003

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