9 days old

Pharmacy Care Technician - Columbia, MD

Columbia, MD 21044
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Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

Primary Responsibilities:
  • Speak with eligible members over the phone to offer and conduct Medication Therapy Management (MTM) services
  • Primarily via cold calling members via Auto-Dialer or answering inbound calls
  • Obtain information and perform data entry of reconciled Medication lists, Allergy history, Vaccine history, Medical conditions and other pertinent member-related information including dosage, frequency, and indications of medications
  • Provide information to qualified members about plan services and potential benefits and direct them via warm transfer to appropriate resources
  • Maintain performance standards including weekly and monthly call metrics, quality assurance, and health literacy
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Posted: 2020-03-20 Expires: 2020-04-20

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Pharmacy Care Technician - Columbia, MD

UnitedHealth Group
Columbia, MD 21044

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