1+ months

Pharmacy Care Coordinator San Antonio TX - 913092

San Antonio, TX 78205
Apply Now
Apply on the Company Site
  • Job Code
    913092

Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieveyour life's best work.(sm)

""

TheAssociate Pharmacy Care Coordinatorwill effectively support the successful implementation and execution of all pharmacy programs and processes. This positionwill provide support to the pharmacy staff to ensure applicable program processes and operational responsibilities are met.The Associate Pharmacy Care Coordinatorwill be responsible for determining eligibility of members applying for the Medical Assistance Program (MAP). This position will also provide support in troubleshooting any member issues identified by the pharmacy staff during member outreach calls.

""

Primary Responsibilities:

""
    ""
  • Receive and respond to escalated pharmacy inquiries from all communication venues: e.g. phone queue, portal, claim queue, department e - mail box or fax
  • ""
  • Coordinate and assist initial screening of MAP enrollment requests via all communication venues; as well as administrative preparation for clinical staff
  • ""
  • Conduct in - bound and out - bound calls for program requirements including, but not limited to: patient scheduling, surveys / screenings, reminder calls, census management and distribution of materials to appropriate clinical personnel or patients
  • ""
  • Initiate the process of granting, modifying, denying, or terminating assistance, or referring applicants to other agencies for assistance
  • ""
  • Collect and maintaineligibility information in an appropriate and confidential manner
  • ""
  • Interview applicants by phone for program requirements
  • ""
  • Enter all assigned applications within a specified time frame in order to ensure eligibility deadlines are met accordingly
  • ""
  • Request additional or supplemental information via correspondence in order to complete applications
  • ""
  • Adhere to assigned schedule and quality metrics
  • ""
  • Use a multi - lined telephonic system to answer calls regarding eligibility requirements
  • ""
  • Maintain abreast of program qualifications in order to troubleshoot problems that may arise during the eligibility process
  • ""
  • Complete calls / assignmens and ensurecensus management, productivity weekly and monthly standards are met
  • ""
  • Provide clerical and / or administrative support to clinical staff and managers for special studies, projects and reports
  • ""
  • Provide excellent customer service by serving as a resource to all internal and external customers
  • ""
  • Attend required meetings and participates in special committees as needed
  • "
""

""

Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

"

Required Qualifications:

""
    ""
  • High school diploma or GED
  • ""
  • 1+ years of administrative support experience
  • ""
  • Basic knowledge of Microsoft Office products, including Word and Outlook
  • ""
  • Medical terminology knowledge
  • ""
  • This position requires Tuberculosis screening as well as proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation of immunity, documented evidence of vaccination, or a doctors diagnosis of disease
  • ""
  • You will be provisioned with appropriate Personal Protective Equipment (PPE) and are required to perform this role with patients and members on site, as this is an essential function of this role
  • ""
  • Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive VoiceResponse (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained
  • "
""

Preferred Qualifications:

""
    ""
  • 6+ months of experience in a medical setting
  • ""
  • Certified Medical Assistant training or certification
  • ""
  • 2+ years of experience in a physician's clinic or hospital
  • ""
  • Bilingual language proficiency (English / Spanish)
  • ""
  • Call Center experience
  • ""
  • Ability to work independently, with some supervision and direction from manager
  • ""
  • Excellent organizational skills, customer service skills, and verbal and written communication skills to include but not limited to patients, physicians, clinical staff, contracted providers and manager
  • "
""

""

Careers with WellMed.Our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. We're impacting 550,000+ lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi-specialty clinics, and contracted medical management services. We've joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care. For you, that means one incredible team and a singular opportunity to doyour life's best work.(sm)

""

""

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

""


"UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

""

""

""

Job Keywords: Associate Pharmacy Care Coordinator, WellMed, San Antonio, TX, Texas

Posted: 2021-03-19 Expires: 2021-05-16

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

Sponsored by:
ADP Logo

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Pharmacy Care Coordinator San Antonio TX - 913092

UnitedHealth Group
San Antonio, TX 78205

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast