19 days old

PFNA IT Service Intelligence Lead

Plano, TX 75074
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Auto req ID: 217819BR

Job Description

Bring your passion and talent to a new role for PepsiCo Foods North America (PFNA) focused on creating solutions to bring intelligent insights from the IT services that drive the largest sector for PepsiCo. As a member of the Service Reliability function for PFNA, you will focus on actions that drive a clear view into how our organization is functioning, with stability as an underpinning concept.

PFNA IT Service Intelligence Lead

In this role, you will have the opportunity to shape this new capability leveraging your knowledge, collaboration and outside perspective to deliver on the core ask. As someone with skills in application instrumentation, well look to you to put in place appropriate solutions to provide both technical and functional insights to key business processes. In this role you will gain additional experience by:

  • Partnering with functional or business teams to extract the requirements to better manage business processes
  • Leveraging both technical and functional skills to drive solutions to ensure we are preventing or detecting issues before they become critical
  • Work with software solutions such as Splunk, AppDynamics, Elastic Stack, etc to enable the right visualization, monitoring and notification solutions that are required
  • Working in an agile way to deliver visualizations that serve both technical and functional users
  • Leading a small team in execution and analysis
  • Working across all key functional areas this role focuses on PFNA overall and will involve engagement in multiple business processes across Supply Chain, Commercial, Data and Enabling Functions.
  • Partnering with internal and contractual team members alike




  • Bachelors degree in IT or similar field

  • 10+ years of general IT experience
  • 5+ years with skills with tools such as AppDynamics, Splunk, Elastic stack, Dynotrace
  • 2+ years with dashboarding and reporting skills with tools such as Power BI
  • 2+ years working on cloud native technologies (Azure, AWS, Google Cloud)
  • 4+ years general development experience
  • Wide understanding of key Pepsico processes preferred
  • Strong architectural experience
  • Effectively communicate complex tech. information. to various audience levels including Sr. Mgmt., user community, and junior staff members
  • People management skills

Preferred Skills:

  • Knowledge of PepsiCo (or CPG) business processes
  • Agile program execution skills
  • Ability to lead a virtual team


Relocation Eligible: Not Eligible for Relocation
Job Type: Regular

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity

Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to, San Francisco Police Code Sections 4901 - 4919, commonly referred to as the San Francisco Fair Chance Ordinance; and Chapter XVII, Article 9 of the Los Angeles Municipal Code, commonly referred to as the Fair Chance Initiative for Hiring Ordinance.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy

Please view our Pay Transparency Statement","street_address":"United States - TX - Plano - 5600 Headquarters Dr - 75024-5838","city":"Plano","state":"Texas
Posted: 2020-10-08 Expires: 2020-11-20

Performance with Purpose

Out performing ourselves is a rush. That's why we perform with purpose. Together, we blaze new trails, succeed, celebrate and then do something even bigger. We never settle for second best. At PepsiCo we're not just committed to performing well as individuals, but as a team, to strengthen the company as a whole.

Around the world, we're working hard to give people the tastes they crave and the nutrition they need. We dream globally and act locally, constantly innovating to sustain our planet, our people, our communities and our business practices. New markets mean new ways of doing business, and new ways of addressing health concerns, cultural differences and environmental challenges. Every day is an adventure, and an opportunity for personal and professional growth.

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PFNA IT Service Intelligence Lead

PepsiCo Inc.
Plano, TX 75074

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