13 days old

Performance Consultant II

Cox Automotive
Atlanta, GA 30303
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*Primary Location: *3003 Summit Blvd, Atlanta, GA, USA
*Division: *Cox Automotive
*Job Level: *Individual Contributor
*Travel: *No
*Schedule: *Full-time
*Shift: *Day Job
*Requisition Number: *213848
The Performance Consultant II is responsible for client performance and satisfaction by proactively interacting with dealership and OEM key decision makers inside a specific geographic territory to provide consultative strategic recommendations and actionable insights that increase client product utilization and effectiveness across Clutchs "Owner" suite of products and services. The Performance Consultant II is responsible for managing accounts via webinar/phone and in-person visits to drive customer engagement.


Primary Duties:




* Identification, execution and consultative delivery of client strategies across a portfolio of accounts.

* Effectively manage performance and results for assigned accounts.

* Monitor and analyze account performance and trends to determine adjustments to dealer expectations, goals, and objectives and provide consultative strategic recommendations in order to achieve improved results.

* Demonstrate ownership of account by responding to client requests and issues in a timely and urgent manner.

* Work with at risk partners and determine action plan to turnaround and retain.

* Build and develop strong working relationships with partners and all contacts in dealerships.

* Effectively manage time and activity to successfully engage with every client, meeting their needs.


Qualifications:

* Bachelors Degree in related field and 3 years of related experience; or an equivalent combination of education and work-related experience.

* Progressive and successful experience in retail automotive management or account management.

* Demonstrated understanding of dealership operations.

* Highly motivated self-starter capable of working in a team environment.

* Strong analytical and data-driven thinking.



Who We Are
*About Cox Automotive*
Theres nothing ordinary about Cox Automotive. We are people of every background driven by our passion for mobility, innovation, client success and community outreach. We make buying, selling and owning (or simply using) cars easier for everyone. Touching more than 40,000 clients across five continents, we bring together the best brands and the best teams to propel the automotive industry forward. Some of those team members work for our iconic consumer brands like Autotrader and Kelley Blue Book, while others are creating the future of automotive at industry-facing brands like Dealer.com, Manheim and vAuto.

*About Cox *
We are the Cox family of businesses. Weve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions - Cox Communications and Cox Automotive - are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. Were also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. Were looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope youll be going with us, and the common purpose that unites us at coxenterprises.com.
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, [visit our benefits page](http://jobs.coxenterprises.com/life-at-cox/benefits/).
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individuals age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
Posted: 2021-06-11 Expires: 2021-07-24
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Performance Consultant II

Cox Automotive
Atlanta, GA 30303

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