2 days old

PC Service Technician

Alexandria, VA 22314
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Peraton Overview

Peraton drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the worlds leading mission capability integrator and transformative enterprise IT provider, we deliver trusted and highly differentiated national security solutions and technologies that keep people safe and secure. Peraton serves as a valued partner to essential government agencies across the intelligence, space, cyber, defense, civilian, health, and state and local markets. Every day, our 22,000 employees do the cant be done, solving the most daunting challenges facing our customers.

Qualifications

Two to three years experience working with computer systems. Knowledge of MS products and the ability to verify that the system starts up and works after installation. Working knowledge of Win 7, 10, and/or Vista operating systems. Ability to perform data transfers and setup computers, laptops, printers and other peripherals. Familiarity with various types of laptops and their peripherals. Attention to detail and organization skills is a necessary. Ability to communicate verbally and in written form. Customer service skills are also strongly desired.

High School Diploma or GED required. 2 to 4 years of hands on technical knowledge of laptop and desktop design and software installation required. A+ Certification desired. Ability to lift 50lbs.

Responsibilities

- Ability to setup, configure and add all hardware.

- Assure that all tickets requiring follow up work and/or calls receive appropriate attention.

-written communication a past customer service experience.

- Troubleshoot, diagnose, and validate needed repair.

- Ability to follow and execute established processes for escalations when necessary

- Familiarity with MS Excel tools for creation of trend analysis/pivot tables & charts.

Industry

  • Information Technology
Posted: 2021-06-10 Expires: 2021-07-10

With offerings in mission services, digital transformation and enterprise operations, our team of 14,000 engineers, analysts, investigators and architects work tirelessly to create innovative solutions. We have the expertise and experience not only to devise solutions, but to execute on them successfully.

Sponsored by:
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PC Service Technician

Perspecta
Alexandria, VA 22314

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