10 days old

Patient Services Representative - San Antonio, TX - 944201

San Antonio, TX 78205
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  • Job Code
    944201

Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your lifes best work.(sm)

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Primary Responsibilities:

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  • Schedules all new patient evaluations for Palliative Care
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  • Schedules all follow up appointments for Palliative Care Physicians, RNs and LVNs
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  • Responsible for mapping patient home visit driving routes for Palliative providers using a web-based application (Google maps, Map Quest, etc.)
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  • Completes intake for all new patient referrals
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  • Updates and maintains master list of Palliative/Bridges Patients for reports
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  • Updates and maintains SharePoint with all patient changes
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  • Answer phones, resolves call or routes to appropriate contact
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  • Manages medical records (maintains, files/scans, prepares for schedule)
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  • Ensures all correspondence is scanned and/or filed in timely manner
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  • Processes requests for medical records release and maintains appropriate logs, etc.
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You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

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Required Qualifications:

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  • High school graduate or GED
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  • 1+ years of healthcare related working experience
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  • Ability to effectively communicate with patients over the phone
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  • Efficient with Microsoft Office applications to include Excel, Word and Outlook
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Preferred Qualifications:

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  • Experience in a physicians office, clinical or hospital setting
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  • Working knowledge of medical office procedures and medical terminology
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  • Working knowledge of EMR and TruCare
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  • ICD 9 and CPT coding experience
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  • Bilingual (English/Spanish) language proficiency
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Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So, when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

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Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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Job Keywords:Patient Services, EMR, TruCare, healthcare services, clinic, bilingual, San Antonio, TX, Texas

Posted: 2021-07-22 Expires: 2021-08-21

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

Sponsored by:
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Patient Services Representative - San Antonio, TX - 944201

UnitedHealth Group
San Antonio, TX 78205

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