1+ months

Patient Services Manager 2

Sodexo
Washington, DC 20004
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Unit Description

Sodexo we believe that Quality of Daily Life contributes to the progress of individuals and the performance of organizations. Sodexo designs, manages and delivers comprehensive service solutions through On-site Service Solutions and Motivation Solutions to create an outstanding experience for the people we serve. MedStar Washington Hospital Center is the largest private hospital in Washington, D.C. A member of MedStar Health, the not-for-profit Hospital Center is licensed for 926 beds. We are looking for an experienced leader that can assist a large patient service area.

 

Reporting to the General Manager, our Patient Services Manager 2 will assist the General Manager in all aspects of the patient dining in the Food & Nutrition Services Department.  The PSM will manage the day to day operation of patient dining.  The manager will help to develop a patient first concept and train staff in patient services which will help to grow patient satisfaction.  The ideal candidate will have prior management level experience in a hospital environment, will be a customer focused, innovative leader with exceptional customer service skills as well as demonstrated ability to build and maintain strong client relationships and manage patient services in the unit. 

 

Careers in Healthcare:

Working for Sodexo in Healthcare allows you to offer patients, healthcare professionals and caregivers around the world the best healthcare experience possible while influencing patient satisfaction, as well as cost reduction and increased productivity for our clients. Sodexos unique CARES culture develops a dynamic atmosphere where employees are respected, turnover is low and career growth opportunities are created from within.

 

Working for Sodexo:

How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee.

 

Apply Now!

Are you ready to start your Sodexo career? Apply now!

 

Not the job for you?

At Sodexo, we offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Health-care, Senior Living and Sports and Leisure locations across the United States. See more Food Service Management jobs here.

 

 

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Position Summary

Provides direction for patient meal services at patient care units to ensure customer satisfaction and retention for the Company. Key Duties- Directs daily operations of patient meal services at patient care units to ensure employees have appropriate equipment, inventory and resources to perform their jobs and meet goals and deadlines.

- Supervises day-today work activities by delegating authority, assigning, scheduling, and prioritizing activities and monitoring operating standards.

- Establishes operating standards, implements quality improvements and communicates them to employees.

- Performs audits and prepares reports. 

 

 

 

Qualifications & Requirements

Basic Education Requirement - Associate's Degree or equivalent experienceBasic Management Experience - 2 yearsBasic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Posted: 2019-09-06 Expires: 2019-11-07

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Patient Services Manager 2

Sodexo
Washington, DC 20004

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