1+ months

Patient Services Manager 2

Corpus Christi, TX 78401
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Unit Description

You are a customer service enthusiast. Knowing youve achieved great customer/patient satisfaction means everything to you. It does for us, too.


Sodexo is currently seeking a high performing Patient Services Manager I for a high profile and large volume operation within Corpus Christi Medical Center in Corpus Christi, Texas. This position will report directly to the Clinical Nutrition Manager.  This posting includes openings at Bay Area Medical Center, 224 licensed beds, an average daily census of 120 and 14 staff and Doctors Regional, 250 beds, 150 census and 20 employees.  Both locations are running Sodexo's At Your Request patient meal delivery (room service) system - AYR.  Shifts vary to include opening at 7:00am as well as another shift running approximately from 10:30am to 7:00pm.


We are looking for candidates who can:

  • Implement performance improvement and quality assurance programs targeted to improve patient satisfaction
  • Monitor patient tray operations and daily meal rounding
  • Interact with patients and the nursing staff
  • Perform HR functions including hiring, orientation, training, payroll and direct supervision and development
  • Maintain safety documentation and training for unit
  • Manage functions of department in absence of CNM

The ideal candidate will have the following:

  • Excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies
  • Strong management skills, preferably in health care
  • Strong team building and employee engagement skills
  • Strong hospitality focus - be engaged and interactive with all our customers and employees
  • Strong drive to make things happen
  • Knowledge of best practices in food safety
  • Experience maintaining compliance with regulatory standards, including Ecosure, Gold Check Operating Standards, The Joint Commission, State of Texas, City of Corpus Christi, etc. 

Learn more about Sodexos Benefits 


Not the job for you?

We offer Food Service Management and Patient Services positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.


Working for Sodexo:

At Sodexo, you will find the ingredients for a great career in food service management specializing in Patient Services. With benefits including schedules that encourage work-life balance and continuing education opportunities, you enjoy an improved quality of life thats unique in the hospitality industry.



Position Summary

Provides direction for patient meal services at patient care units to ensure customer satisfaction and retention for the Company. Key Duties- Directs daily operations of patient meal services at patient care units to ensure employees have appropriate equipment, inventory and resources to perform their jobs and meet goals and deadlines.

- Supervises day-today work activities by delegating authority, assigning, scheduling, and prioritizing activities and monitoring operating standards.

- Establishes operating standards, implements quality improvements and communicates them to employees.

- Performs audits and prepares reports. 




Qualifications & Requirements

Basic Education Requirement - Associate's Degree or equivalent experienceBasic Management Experience - 2 yearsBasic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Posted: 2020-02-13 Expires: 2020-04-16

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Patient Services Manager 2

Corpus Christi, TX 78401

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