1+ months

Patient Services Manager 2

Sodexo
Charleston, SC 29401
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Unit Description

Sodexo is seeking a Patient Services Manager for Medical University of South Carolina Hospital located in Charleston, SC.

 

Is this opportunity right for you?

At Sodexo, you will find the ingredients for a great career in food service management specializing in Patient Services. With benefits including schedules that encourage work-life balance and continuing education opportunities, you enjoy an improved quality of life thats unique in the hospitality industry.

 

Are you the experience Patient Services Manager were seeking?

 

Job Responsibilities include:

  • Implement performance improvement and quality assurance programs targeted to improve nutrition services and patient satisfaction.
  • Interact with patients and be the primary liaison for the clinical (physicians, nursing, and pharmacy) and food service teams.
  • Ensures compliance to Sodexo operating policies and procedures and works to maintain those standards.
  • Accountable for the execution of service quality and ensures customer and client satisfaction.
  • Be the onsite expert for the patient dining and ordering systems (At Your Request and Healthtouch)

Ideally, qualified candidates will have the following experience:

  • Prior experience in leading and directing a patient delivery program is required
  • Strong project management experience.
  • Strong understanding of regulatory compliance including JACHO, and CMS.
  • Previous management level experience and ability to engage and build strong relationships with client management; nursing staff; and patients
  • Ability to manage multiple priorities.
  • Professional communication skills.
  • Passion for a high level of customer service

Position Summary

Provides direction for patient meal services at patient care units to ensure customer satisfaction and retention for the Company. Key Duties- Directs daily operations of patient meal services at patient care units to ensure employees have appropriate equipment, inventory and resources to perform their jobs and meet goals and deadlines.

- Supervises day-today work activities by delegating authority, assigning, scheduling, and prioritizing activities and monitoring operating standards.

- Establishes operating standards, implements quality improvements and communicates them to employees.

- Performs audits and prepares reports. 

 

 

 

Qualifications & Requirements

Basic Education Requirement - Associate's Degree Basic Management Experience - 2 years Basic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Posted: 2019-07-24 Expires: 2019-10-24

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Patient Services Manager 2

Sodexo
Charleston, SC 29401

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