1+ months

Patient Services Manager 2

Sodexo
Albemarle, NC 28001
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Unit Description

 

 

 

At Sodexo we believe that Quality of Daily Life contributes to the progress of individuals and the performance of organizations. Sodexo designs, manages and delivers comprehensive service solutions to create an outstanding experience for the people we serve. We have an exceptional career opportunity for a Patient Services Manager 2 to join our team at Atrium Health Stanley Hospital in Albermarle, NC. For over 65 years, people have trusted Atrium Health Stanly with their healthcare needs. With 109 beds, Stanly is accredited by The Joint Commission and holds advanced certifications in the treatment of diabetes and stroke. As a charter member of Levine Cancer Institute, we are changing the course of cancer care by removing the barriers that separate patients from access to world-class care and breakthrough treatments.  

 

This account is part of the SodexoMAGIC portfolio of business.

 

Use your passion for service to create a positive impact and make a difference in the communities we serve!  SodexoMAGIC is a joint Sodexo/ Magic Johnson venture.  SodexoMAGIC promises to empower the communities we serve by offering best-in-class food & facilities management solutions, which create a positive impact and make a difference in the lives of our clients and customers.  SodexoMAGIC offers our dedicated service via the following Sodexo segments:  Corporate Services, Hospitals, K-12 Schools, Universities.

 

The successful candidates will:

 

  • evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction;
  • oversee Sodexos Patient Dining Program and daily meal rounding inclusive of service recovery;
  • collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience;
  • perform tray assessments to ensure food quality and presentation and tray accuracy;
  • exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits; and/or
  • perform management functions that include direct supervision of hourly associates including employee development.

 

Is this opportunity right for you? We are looking for candidates who have:

 

  • excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies;
  • passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily;
  • knowledge of nutrition and specialized diets;
  • experience with oversight of diet offices; and/or
  • strong management skills, preferably in health care.

 

Learn more about Sodexos Benefits 

 

The SodexoMAGIC partnership represents the union of two global brands that operate at peak performance.  Sodexo, a long-standing leader in \u201cquality of life solutions\u201d around the globe, and Magic Johnson Enterprises, the brainchild of NBA all-star Earvin Magic Johnson, who literally took the game to new heights. To learn more about SodexoMAGIC and read a message from Earvin \u201cMagic\u201d Johnson himself click here.

 

Not the job for you?We offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.Working for SodexoMagic:Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities. The diversity of Sodexos client services means that your financial career can grow in a variety of directions. Whether you want to support corporate finances or support unit-level financials, you can build your career based on your interests in the varied services Sodexo offers its clients.

Position Summary

Provides direction for patient meal services at patient care units to ensure customer satisfaction and retention for the Company. Key Duties- Directs daily operations of patient meal services at patient care units to ensure employees have appropriate equipment, inventory and resources to perform their jobs and meet goals and deadlines.

- Supervises day-today work activities by delegating authority, assigning, scheduling, and prioritizing activities and monitoring operating standards.

- Establishes operating standards, implements quality improvements and communicates them to employees.

- Performs audits and prepares reports. 

 

 

 

Qualifications & Requirements

Basic Education Requirement - Associate's Degree or equivalent experienceBasic Management Experience - 2 yearsBasic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Posted: 2021-05-06 Expires: 2021-07-09
Sponsored by:
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Patient Services Manager 2

Sodexo
Albemarle, NC 28001

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