24 days old

Patient Services Manager 1

Sodexo
Little Rock, AR 72201
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Unit Description

Working together, supporting your team, reaching for the best in a high-volume, high paced environment is second nature to you.

 

Sodexo has an exceptional career opportunity for a Patient Services Manager 1 who is passionate about customer and patient service to join our team at St Vincents North in Sherwood, AR. With the addition of the Arkansas Neuroscience Institute, St. Vincent North is the best destination for neuroscience care in the region. The best qualified candidate will have  Healthcare experience and be a Dietitian or Certified Dietary Manager (CDM) or be able to obtain a CDM within one year in position. 

 

The successful Patient Services candidate will: 

  • evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction;
  • oversee Sodexos Patient Dining Program and daily meal rounding inclusive of service recovery;
  • collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience;
  • perform tray assessments to ensure food quality and presentation and tray accuracy;
  • exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits; and/or
  • perform management functions that include direct supervision, team-building, employee development of 25 hourly employees. 

Learn more about St. Vincents North/Rehabilitation Hospital at https://encompasshealth.com/stvincentrehab

 

Learn more about Sodexos Benefits 

 

Not the job for you?

We offer Food Service Management and Patient Services positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.

 

Working for Sodexo:

At Sodexo, you will find the ingredients for a great career in food service management specializing in Patient Services. With benefits including schedules that encourage work-life balance and continuing education opportunities, you enjoy an improved quality of life thats unique in the hospitality industry.

Position Summary

Provides direction for patient meal services at patient care units to ensure customer satisfaction and retention for the Company.Key Duties- Directs daily operations of patient meal services at patient care units to ensure employees have appropriate equipment, inventory and resources to perform their jobs and meet goals and deadlines.

- Supervises day-today work activities by delegating authority, assigning, scheduling, and prioritizing activities and monitoring operating standards.

- Establishes operating standards, implements quality improvements and communicates them to employees.

- Performs audits and prepares reports

 

 

Qualifications & Requirements

Basic Education Requirement - Associate's Degree or equivalent experience

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Posted: 2021-05-25 Expires: 2021-06-25
Sponsored by:
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Patient Services Manager 1

Sodexo
Little Rock, AR 72201

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