24 days old

Patient Care Coordinator - Aurora, CO - 929868

Centennial, CO 80112
Apply Now
Apply on the Company Site
  • Job Code
    929868

Opportunities with New West Physicians.Bring your passion for health care to New West Physicians in Colorado, a team committed to providing excellent service to every patient every time. Were not only one of the largest physician groups in Colorado with 21 offices throughout the Denver Metro area - were also part of Optum, a nationwide family of nearly 45,000 dedicated physicians working together to help people live their healthiest lives. That means were backed by the resources of a global health care organization working to help people live healthier lives and help make the health system work better for everyone.For four consecutive years,New West Physiciansachieved Elite status - the highest ranking - in the Americas Physician Groups Standards of Excellence Survey. In addition, New West Physicians was selected as one of the 2017 Million Hearts Hypertension Control Champions by the Centers for Disease Control and Prevention, and was the 2015 recipient of AMGA's National Acclaim Award recognizing high performing medical groups bringing the American health care system closer to the ideal delivery model: one thats safe, effective, patient-centered, timely, efficient, and equitable. Its all possible because of our highly qualified, board-certified family practice and internal medicine physicians, hospitalists, cardiologists, gastroenterologists, psychiatrists, endocrinologists, neurologists, physician assistants, nurse practitioners and more. If this sounds like the place for you, its time to take a closer look at New West Physicians and discover a path toyourlifes best work.(sm)

""

""

TheReceptionistgreets and registers patients in a prompt, pleasant and helpful manner, as well as instructs, directs and schedules patients and visitors. The receptionist receives cash payments from patients, issues receipts and posts cash payment data.

""

""

Primary Responsibilities:

""
    ""
  • Assist in answering incoming phone calls in a prompt and professional manner
  • ""
  • Return calls as appropriate
  • ""
  • Connect and disconnect answering service, and follow up on messages received from answering service
  • ""
  • Assist in taking phone messages in a concise and complete manner
  • ""
  • Ensure phone calls will not be left on hold for excessive periods of time
  • ""
  • Assist unscheduled emergencies to the point that medically trained personnel may take over
  • ""
  • Greet and check in patients in a courteous and friendly manner, verify and update necessary information in the medical record. Check patients balances and account status. Refer to patient representative as needed
  • ""
  • Assist patients with ambulatory difficulties
  • ""
  • Verify all demographic and financial information on established patients
  • ""
  • Obtain and receive information necessary for the preparation of a new patient record
  • ""
  • Enter patient data in the computer, and scan the insurance card and drivers license in Allscripts
  • ""
  • Receive payments from patients and issue receipts including reconciling daily cash and cash drawer
  • ""
  • Schedule appointments and verify prior to the scheduled time. Print schedule for physicians and other staff members one day in advance or more as requested
  • ""
  • Other responsibilities as assigned
  • "
""

""

Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

"

Required Qualifications:

""
    ""
  • High school diploma or GED
  • ""
  • 1+ years ofcustomer service experience
  • ""
  • Microsoft Office proficiency
  • ""
  • Ability to handle cash and to count money at high volumes including mathematical computations
  • ""
  • Experience handling high volume of telephone calls and a multi-system phone line
  • ""
  • You will be provisioned with appropriate Personal Protective Equipment (PPE) and are required to perform this role with patients and members on site, as this is an essential function of this role
  • ""
  • Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained
  • "
""

""

Preferred Qualifications:

""
    ""
  • Knowledge of medical terminology
  • ""
  • Experience with electronic health records
  • "
""

""

Proof of immunity to vaccine-preventable diseases is an employment requirement.

""

""

OptumCare is committed to creating an environment where physicians focus on what they do best: care for their patients. To do so, OptumCare provides administrative and business support services to both its owned and affiliated medical practices which are part of OptumCare. Each medical practice part and their physician employees have complete authority with regards to all medical decision-making and patient care. OptumCares support services do not interfere with or control the practice of medicine provided by the medical practices of any of their physicians.

""

""

Colorado Residents Only: The hourly range for Colorado residents is $15.00 to $25.19. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, youll find a far-reaching choice of benefits and incentives

""

""

""

Diversity creates a healthier atmosphere: OptumCare and its affiliated medical practices are Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

""

""

OptumCare and its affiliated medical practices is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

""

""

""

""

Job Keywords: Patient Care Coordinator, Receptionist, Customer Service, Aurora, Denver, Lone Tree, Centennial, CO, Colorado

Posted: 2021-05-25 Expires: 2021-06-24

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

Sponsored by:
ADP Logo

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Patient Care Coordinator - Aurora, CO - 929868

UnitedHealth Group
Centennial, CO 80112

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast