13 days old

Partner Renewals Manager PRM / BDM

Cisco Systems Inc.
Carolina Shores, NC 28467
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What Youll Do

The Customer Experience (CX) organization is leading multi-discipline Cisco colleagues that re-define how we work with clients! You will work closely with Cisco Account Teams and extended teams in developing new opportunities to meet some of our top customers business and IT needs. You will actively develop relationships with our customers and key partners while facilitating client sessions and leading pre-sales efforts to ensure appropriate specialists are engaged to deliver trusted expertise and value creation. 

In this critical leadership role, you will work with Ciscos partners to lead, direct, collaborate and improve the on-time renewal rate (OTRR) of recurring revenue and growth of annualized recurring revenue (ARR) across all segments globally utilizing a consistent strategy aligned with the Renewals regions and Renewals Specialists team. In addition to sales planning, you will utilize metrics and partner feedback to improve the effectiveness of our Partner/Distribution management while expanding market access, driving growth and improving margins.

Who You'll Work With

As a Partner BDM you will align and accelerate CX partner service extensibility and support the CX Digital Network Architecture (DNA) Renewals Specialists as a liaison. The ideal candidate will build positive relationships internally and externally leading to growth while focusing on Customer Experience across the entire lifecycle. 

Who You Are

You are an analytical problem solver with outstanding interpersonal skills, with a strong technology background and an eye for business compelled to help customers grow. You have the ability to lead teams with dynamic strengths in pre-sales engagements, coordinating activities, driving efficient partnerships and producing high quality proposals. 

You excel in applying your expertise in architectures, technologies and consultancy for services design while driving positive outcomes with our largest customers. You are able to align regional service and business needs including growth and offer lifecycle, while developing high potential customer opportunities from an early sales stage. 

You are deeply organized, yet comfortable in a constantly evolving environment. Capable of balancing multiple priorities across projects and convey complex concepts in the simplest of terms. You thrive in a diverse environment and you can work with a variety of critical priorities converting customer problems into Cisco delivery. You demonstrate a deep understanding of the Security portfolio. 

Knowledge and Skills:

You have deep understanding of Cisco CX portfolio, including an understanding of driven solutions 

You have the ability to provide consultative support to our Cisco partners, account teams, and other internal cross-functional teams 

Excellent written, verbal, and listening skills that strengthen relationships with internal and external partners up to the executive level. 

BS/BA or equivalent and 5+ years in a sales/solution development/business development role with experience delivering security technology services 

You demonstrate strong problem solving skills with focus on aligning solutions to strategic imperatives 

Must be a channel subject matter expert for the DNA renewals specialist organization 

Understand offer roadmaps and insert the partner perspective 

Work and lead in a multi-functional diverse matrix organization of specialists 

Produce compelling proposals with associated Service Design, levels of effort, quotes and contracting documentation 

A strong desire to continuously improve your knowledge, skills, abilities approaches, methodologies, technology specialization 

Champion internal / external partner tools and programs 

Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all. 

We embrace digital, and help our customers implement change in their digital businesses. Some may think were old (36 years strong) and only about hardware, but were also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do you cant put us in a box!

But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, ambitious steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! 

Posted: 2021-06-07 Expires: 2021-07-08
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Partner Renewals Manager PRM / BDM

Cisco Systems Inc.
Carolina Shores, NC 28467
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