9 days old

Part-Time Patient Care Coordinator - night shift - Manhasset, NY - 936630

Manhasset, NY 11030
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  • Job Code
    936630

Combine two of the fastest - growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making Healthcare data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doingyour lifes best work.SM

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Employees in this position will work as an extension of medical practices by making appointments, addressing general inquiries, and making referrals.

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The ideal candidate for this role is one who enjoys continually adapting to a fast-paced, team-oriented, and goal driven work environment. You must be a strong communicator, respectful and professional in your consumer-facing demeanor, and be an attentive listener in order to resolve consumer issues effectively and efficiently.

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Excellent communication and organizational skills are essential in order to successfully communicate with a diverse consumer population and team. You will be required to handle multiple tasks while demonstrating independent thinking and problem-solving skills.

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This position is part-time (22.5 hours/week) Friday Sunday and Holidays. Employees are required to work the hours of 11:00pm 7:00am. It may be necessary, given the business need, to work occasional overtime or weekends. Our office is located at 300 Community Drive, Manhasset, NY 11030

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Primary Responsibilities:

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  • Admit patients to the facility and provide information regarding the facility's regulations and policies; such as Patient Bill of Rights, Health Care Proxy, NY State Laws, etc
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  • Conduct interviews to obtain demographics, insurance information etc. and enter data into the registration system
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  • Communicate the Collection Policy to patients
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  • Collect and document co - pays and / or deductibles received at point - of service
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  • Obtain appropriate signatures on medical, legal and financial forms
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  • Prepare charts, registration forms and print identification chart labels and patient identification wristband
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  • Forward required items to patient care unit
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  • Use Tele Tracking to assign beds for maternity patients
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  • Escort all patients to the patient care unit post registration
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  • Use Surgical Information System (SIS) to retrieve scheduled surgical, cardiology and pre - surgical testing cases
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  • Complete outpatient registrations for scheduled pre - admission testing, Obstetric Check and Call (OCC) and limited outpatient procedures
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  • Complete Death Register and Fetal Demise Register information and follows procedures regarding the disposition of records and distribution of information
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  • Facilitate the release of remains on all expired patients
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  • Perform a variety of diverse office / clerical duties supporting the department's operations; including, but not limited to, answering telephone, maintaining files, sorting mail, keeping inventory of supplies, and informing management of all activities, needs and problems
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Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

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Required Qualifications:

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  • High School Diploma / GED (or higher)
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  • 1+ years of experience in customer service
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  • Experience with Microsoft Word (create correspondence and work within templates) andMicrosoft Excel (data entry, sort / filter, and work within tables)
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  • Ability to work 22.5 hours per week with the flexibility to adjust daily schedule and work 11:00pm to 7:00am - Friday, Saturday, Sunday and holidays.
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  • You will be provisioned with appropriate Personal Protective Equipment (PPE) and are required to perform this role with patients and members on site, as this is an essential function of this role
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  • Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained.
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Preferred Qualifications:

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  • Associate's Degree (or higher)
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  • Experience in Hospital Patient Registration Department, Physician's office setting, Healthcare Insurance Company, revenue cycle vendor, and / or other revenue cycle - related role
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  • Understanding of Insurance Policies and Procedures
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  • Knowledge of Medical Terminology
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  • Experience in EMR (Electronic Medical Records)
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  • Experience in requesting and processing financial payments
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UnitedHealth Group is an essential business. The health and safety of our team members is our highest priority, so we are taking a science driven approach to slowly welcome and transition some of our workforce back to the office with many safety protocols in place. We continue to monitor and assess before we confirm the return of each wave, paying specific attention to geography-specific trends. We have taken steps to ensure the safety of our 325,000 team members and their families, providing them with resources and support as they continue to serve the members, patients and customers who depend on us.

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You can learn more about all we are doing to fight COVID-19 and support impacted communities at: https://www.unitedhealthgroup.com/newsroom/addressing-covid.html

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Careers with OptumInsight. Information and technology have amazing power to transform the Healthcare industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your lifes best work.SM

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Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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Keywords:UHG, Optum, Northwell, Manhasset, customer service, patient, registration, medical, clinical, hospital, admit, admitting, hiring immediately, #RPO

Posted: 2021-06-04 Expires: 2021-07-04

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Part-Time Patient Care Coordinator - night shift - Manhasset, NY - 936630

UnitedHealth Group
Manhasset, NY 11030

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