10 days old

Part-Time Associate Patient Care Coordinator - Siena Heights

Las Vegas, NV 89101
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  • Job Code
    896540
**This role is located at the Siena clinic - Saturday and Sunday 7:00am  - 5:30pm and three nights a week as needed 3:00pm-7:00pm**
***This position is for 20-32 hours a week***
 
Primary Responsibilities:
  • Responsible to greet patient and check patients in and out. Ensure demographics including insurance information are correct in IDX. Updates as necessary.
  • Confirms Primary Care Physician with patient at check in. Notifies case management staff for HPN patient without defined PCP.
  • Schedule appointments as necessary.
  • Enter charges correctly and collect appropriate payments.
  • Answer phones and take messages or route incoming calls as per company policy. Document all calls and messages appropriately according to company policy.
  • Responsible for waiting room management and implementation of efficient customer friendly processes.
  • Work with back office / front office staff to ensure smooth patient flow.
  • Communicate with clinical / clerical personnel about service issues and complaints.
  • Assist co-workers and team members with duties when requested, to include but not limited to, floating to other areas.
  • Answers phone, takes messages and routes calls appropriately. Handles patient calls accessing EMR and addressing patient concerns. Notifies patients of abnormal results with direction from provider or RN.
  • Address and complete tasks, referrals, and stats on a daily basis, and accesses Imagecast to enter radiology orders.
  • Other duties as assigned
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
 
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Posted: 2020-10-14 Expires: 2020-11-13

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Part-Time Associate Patient Care Coordinator - Siena Heights

UnitedHealth Group
Las Vegas, NV 89101

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