11 days old

Part Time Associate Patient Care Coordinator - Phoenix, AZ - 935160

Phoenix, AZ 85003
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  • Job Code
    935160

Combine two of the fastest - growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making Healthcare data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doingyour lifes best work.SM

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AsRegistration Representative / Patient Access,we are often the first point of contact for our patients and their families. As such we value representing an important first impression. Our professionalism, expertise and dedication help ensure that our patients receive the quality of care they need. We are diligent in obtaining complete and accurate insurance and demographic information in a timely manner, this enable us to provide high quality, compassionate health care service to all who need them, regardless of their ability to pay.

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This is a Part Time Position, you will work 24-32hours a week in 8 or 12hour shifts. There are two shifts availible -One shift is weekends only, 12 hour shift, starting at 12:00pm. The other is Monday - Thursday from 12:20pm - 8:30pm.Additional information will be provided during the interview process. Our office is located at St. Joseph's 350 W Thomas Rd, Phoenix, AZ, 85013

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Primary Responsibilities:

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  • Communicates directly with patients and / or families either in person or on the phone to complete the registration process by collecting patient demographics, health information, and verifying insurance eligibility / benefits
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  • Responds to patient and caregivers inquiries related to routine and sensitive topics always in a compassionate and respectful manner
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  • Organizes and schedules patient services and appointments for referrals or follow - ups ensuring proper information is forwarded to practitioners
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  • Utilizes computer systems to enter access or verify patient data in real- time ensuring accuracy and completeness of information
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  • Generates, reviews and analyzes patient data reports and follows up on issues and inconsistencies as necessary
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Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

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Required Qualifications:

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  • High School Diploma / GED (or higher)
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  • 6+ months experience in an office setting, customer service setting (over the phone or face to face) or phone support role or call center environment
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  • Familiarity with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications
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  • Must be available to work any shift of days, evenings, overnight and weekends
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  • You will be provisioned with appropriate Personal Protective Equipment (PPE) and are required to perform this role with patients and members on site, as this is an essential function of this role
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  • Employees arerequiredto screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained.
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Preferred Qualifications:

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  • 1+years of Registration experience in a hospital or medical setting
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  • Understanding of medical terminology
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  • Working knowledge of insurance policies and procedures and patient care settings
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UnitedHealth Group is an essential business.The health and safety of our team members is our highest priority, so we are taking a science driven approach to slowly welcome and transition some of our workforce back to the office with many safety protocols in place. We continue to monitor and assess before we confirm the return of each wave, paying specific attention to geography-specific trends. We have taken steps to ensure the safety of our 325,000 team members and their families, providing them with resources and support as they continue to serve the members, patients and customers who depend on us.You can learn more about all we are doing to fight COVID-19 and support impacted communities at:https://www.unitedhealthgroup.com/newsroom/addressing-covid.html

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Careers with Optum360. At Optum360, we're on the forefront of health care innovation. With health care costs and compliance pressures increasing every day, our employees are committed to making the financial side more efficient, transferable and sustainable for everyone. We're part of the Optum and UnitedHealth Group family of companies, making us part of a global effort to improve lives through better health care. In other words, it's a great time to be part of the Optum360 team. Take a closer look now and discover why a career here could be the start to doingyour life's best work.SM

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Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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UnitedHealth Groupis a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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Keywords: Patient Registration, Admitting, Front Office, insurance, hospital, patient billing, physician office, preregistration, registrar, customer service, office,hiring immediately, #rpo

Posted: 2021-06-04 Expires: 2021-07-04

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Part Time Associate Patient Care Coordinator - Phoenix, AZ - 935160

UnitedHealth Group
Phoenix, AZ 85003

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