20 days old

Organizational Change Management Lead

Eden Prairie, MN 55344
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Optum is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm) 


End User Technology Solution Delivery (EUTSD) within Optum provides employees across the enterprise with innovative technologies to improve their experience and maximize their productivity.  Our teams manage hardware and software provisioning, tools for communication and collaboration, meetings, web conferencing, instant messaging, mobility, etc.  This includes various technologies such as Microsoft's Office 365.


This role will a critical part of the overall Organizational Change Management (OCM ) team that drives the ongoing organizational change management strategies and plans to ensure our delivery of new technologies continues to have a positive impact and increases the productivity of employees across United Health Group (UHG).


Primary Responsibilities:

  • Execute on the defined change management strategies and plans that are tailored to the different types of users / personas and includes communications, training, change networks, leadership and sponsor engagement to ensure the adoption and acceptance of new or enhanced end user tools and capabilities.
  • Be part of the OCM Team that consists of other Change Management and Communication Leads that are responsible for driving specific OCM activities to address the defined strategies for IT solutions we are delivering to the enterprise.
  • Manage OCM activities within defined plans and ensured activities are completed based on defined goals and timing.
  • Gather and report on adoption, utilization and other change management metrics the team has defined, including e-mail open / click thru rates, training attendance, intranet site visits / traffic, sponsor engagement as well as other relevant OCM metrics.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Posted: 2020-10-02 Expires: 2020-11-01

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Organizational Change Management Lead

UnitedHealth Group
Eden Prairie, MN 55344

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