1+ months

Operations Manager, Food Services - 18 Month Contract

Loop, TX 79342
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At Aramark Canada, our people are important to us. Our 14,000+ team members coast to coast; deliver experiences that enrich and nourish thousands of lives every day through innovative services in food, facilities and uniforms. To show our employees how much we appreciate their efforts, we do everything we can to make sure they feel included, supported and encouraged. Aramark Canada proudly partners with world class post-secondary institutions, world renowned hospitals, major league sports venues and leading global businesses.  As part of a global team that spans 19 countries and has over 200,000 team members; we strive to achieve a safe, diverse and inclusive workforce that our employees can be proud of.

Learn more at www.aramark.ca


Aramark Canada is looking for Operations Manager with multi-site or / and multi-service experience preferably within the Higher Education sector with proven success in Food Services and Catering. This is an 18-month Contract role covering off a maternity leave. 


The Operations Manager is responsible for the food contract at the sites and its financial accountability, and compliance with the standards established by Aramark Canada, regulatory agencies and client. Leads departments of all services managed.  Establishes and maintains effective working relationship with other departments to provide a superior service experience for students, visitors, and employees.  Responsibilities include but are not limited to:

  • Ensures compliance to food safety, sanitation, and overall workplace safety standards.
  • Interacts with Client Management and maintains effective client and customer relations at all levels of client organization.
  • Identifies Aramark service expansion opportunities.
  • Provides overall direction and manages performance for all Food Service Supervisors and front line employees, ensuring employee development, engagement and compliance with human resource related policies and standards.
  • Directs, staffs, and trains food service department regarding food presentation, quality, cost control, and cash handling.
  • Develops operational component forecasts and is able to explain variances. Responsible for component's accounting functions.
  • Ensures compliance with all contract obligations.
  • Assist with hiring, training, and coaching of employees
  • Perform component opening and closing procedures
  • Perform and monitor cash handling procedures; prepare cash floats and deposits
  • Assist with performing weekly inventory
  • Record and analyze financial data on; Customer Accounts, Average Check, Food/Labour Costs
  • Ensure adherence to all H&S policies, procedures and required activities (i.e. updated safety boards, inventory on First Aid Kits, proper chemical handling, monthly safety talks etc.)
  • Ensure daily temperature logs are kept on fridges and freezers
  • Ensure staff adherence to Aramark policies and procedures (ie. Uniform and Meal Plan Policy)
  • Motivate and encourage staff and ensure Customer Service Standards are maintained.
  • Monitor Equipment repair and maintenance
  • Assists staff when needed during peak hours
  • Assist with developing and maintaining staff job routines and schedules and covering call offs


  • Requires a minimum of 3+years progressive experience managing a multi-unit site operations with $1 - $2 million financial and operational responsibility for the sites / departments.
  • Ability to communicate (both verbal and written) effectively with clients, customers of the client and support staff.
  • Ability to write business letters, summaries and reports, using prescribed format and conform to all rules of punctuation, grammar, diction and style.
  • Ability to work with mathematical concepts such as probability and statistics.
  • P&L accountability and/or contract-managed service experience is desirable.
  • Requires management and leadership skills and the ability to work with confidential employee, client, and Aramark information.
  • Inventory control and cash handling experience required
  • Strong communication and interpersonal skills and ability to interact with staff and customers in a mature and professional manner.
  • Good computer skills
  • Ability to work effectively under pressure and meet deadlines.
  • Confident, organized and able to multiple task.
  • Good customer service skills
  • Knowledgeable of employment standards and health and safety legislations

Accommodations for job applicants with disabilities are available upon request.


Accommodations for job applicants with disabilities are available upon request. The finalist candidate for this position will need to complete and successfully pass a Criminal Background Check and a Vulnerable Sector Screening (if the operations we service require this). If hired for this position, your continued employment with us would be conditional upon Aramark being satisfied that you have successfully cleared both these pre-conditions.



Posted: 2021-05-05 Expires: 2021-07-01
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Operations Manager, Food Services - 18 Month Contract

Loop, TX 79342

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