30 days old

Operations Manager- Client Relations - (126219)

Universal Health Services
Richmond, VA 23219
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One of the nations largest and most respected hospital companies, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Steadily growing from a startup to an esteemed Fortune 500 corporation, UHS today has annual revenue nearing $10 billion. In 2017, UHS was recognized as one of the Worlds Most Admired Companies byFortune;ranked #276 on the Fortune 500, and listed #275 inForbesinaugural ranking of Americas Top 500 Public Companies.

Our operating philosophy is as effective today as it was 40 years ago: Build or acquire high quality hospitals in rapidly growing markets, invest in the people and equipment needed to allow each facility to thrive, and become the leading healthcare provider in each community we serve.

Headquartered in King of Prussia, PA, UHS has more than 81,000 employees and through its subsidiaries operates more than 320 acute care hospitals, behavioral health facilities and ambulatory centers in the United States, Puerto Rico, the U.S. Virgin Islands and the United Kingdom.

The Atlantic Region CBO is seeking a dynamic and talented Operations Manager.

TheOperations Manageris responsible for the management of the Revenue Cycle functions for the hospitals that the Centralized Business Office (CBO) supports. Working with their management team they are responsible for maximizing cash collection efforts, reducing bad debt, and improving net revenue to ensure that hospital goals are met. They are responsible for managing and completingvarious reports and A/R analysis. Provides hospital administration with various monthly revenue reports.

*Note: This position will have primary duties of Client Relations with our facilities. 50% travel will be required to the facilities for on-site visits.

Key Responsibilities include:

  • Monitor and Analyze the Accounts Receivable and Bad Debt through review of Key Indicators and reports. Identify and resolve issues impacting operational results.
  • Evaluate new initiatives and Best Practices to provide added value to Patient Financial Services operations.
  • Interact with the various departments that impact the result of Patient Financial Services including Patient Access, HIM, Variance, Collections, Case Management, I/S, Finance and hospital patient care areas.
  • Assist with implementations of changes in systems and operational processes.
  • Assist with projects, new product implementations, and participate in Corporate Taskforce initiatives.
  • Interact with vendors utilized in the Patient Financial Services processes to promote efficiencies and operational value.
  • Develop, implement and monitor compliance with UHS policies and procedures.
  • Provide training and education as needed.
  • Root cause A/R analysis reporting (KPI's, Crowe, Pyramid, Dashboards etc...).
  • Other duties as assigned.

Job Requirements

Position Requirements:

  • Extensive knowledge Healthcare systems/operations, Medicare and other governmental regulations.
  • Healthcare systems and operations knowledge includes experience with various revenue cycle operations from scheduling, pre-registration and admissions to the billing and collections of Accounts Receivables.
  • A proven record of identifying process improvement opportunities, demonstrated verbal and written communication skills, demonstrated proficiency in Excel, various databases and project management experience is required.
  • Associates degree is required, Bachelor's degree preferred.

This opportunity provides the following:

  • Challenging and rewarding work environment
  • Growth and development opportunities within UHS and its subsidiaries
  • Competitive Compensation
  • Excellent Medical, Dental, Vision and Prescription Drug Plan
  • 401k plan with company match
  • Generous Paid Time Off

If you meet the above requirements and are looking for a rewarding career, please take a moment to share your background with us by applying online. UHS offers competitive compensation commensurate with experience and benefits programs including medical, dental, life insurance and 401k.

UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.

UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.

Posted: 2020-02-27 Expires: 2020-04-02

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Operations Manager- Client Relations - (126219)

Universal Health Services
Richmond, VA 23219

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