9 days old

Operations Business Analyst

Atlanta, GA 30303
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\u003Cdiv data-field=\u0022Position_Description\u0022 class=\u0022Summary\u0022\u003E\u003Cdiv\u003E\u003Cp\u003E\u003Cspan style=\u0022text-decoration: underline;\u0022\u003E\u003Cstrong\u003EPosition Purpose:\u003C/strong\u003E\u003C/span\u003E\u003Cbr /\u003EOperations Business Analysts of the Building Services Process team are responsible for the following:\u003C/p\u003E\u003Cul\u003E\u003Cli\u003ESupport of stores, vendors and business partners\u003C/li\u003E\u003Cli\u003EVendor analytics including but not limited to ongoing performance analysis of SLAs, contractual audits, coordinating vendor/trade reviews.\u003C/li\u003E\u003Cli\u003EGeneral bulk work order management including processing, updates, etc.\u003C/li\u003E\u003Cli\u003EContact center analysis, coaching, partnership.\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003EOperations Business Analysts must possess a high level of analytical ability to identify problems while having the communication skills to articulate executable solutions.\u003Cbr /\u003E\u003Cbr /\u003E\u003Cspan style=\u0022text-decoration: underline;\u0022\u003E\u003Cstrong\u003EKey skills required include:\u003C/strong\u003E\u003C/span\u003E\u003C/p\u003E\u003Cul\u003E\u003Cli\u003ETechnical and analytical skills (ability to use MS Office Suite including Excel, Access, PowerPoint, etc.)\u003C/li\u003E\u003Cli\u003EStrong communication verbally as well as written (including presentation skills)\u003C/li\u003E\u003Cli\u003ELeadership skills (Often leading teams of people on a common goal \u0026ndash; vendors and business partners)\u003C/li\u003E\u003C/ul\u003E\u003C/div\u003E\u003Cdiv\u003E\u003Cspan style=\u0022text-decoration: underline;\u0022\u003E\u003Cstrong\u003EMajor Tasks, Responsibilities and Key Accountabilities:\u003C/strong\u003E\u003C/span\u003E\u003C/div\u003E\u003Cdiv\u003E\u003Cul\u003E\u003Cli\u003EUse strategic thinking to see the big picture, determine the problem and understand fundamental parts of the problem.\u003C/li\u003E\u003Cli\u003EPrepare and deliver insights and recommendations based on analyses.\u003C/li\u003E\u003Cli\u003EReview sales/financial analyses (what sold/did not sell; determine which categories have potential to move upward; cost/benefit analysis; data process modeling/analysis of problems, regression analysis).\u003C/li\u003E\u003Cli\u003EIdentify trends in consumer lifestyle and technology; conduct customer focus groups and analyze/synthesize findings.\u003C/li\u003E\u003Cli\u003EScan business/industry trends; scan competitive landscape; analyze consumer data\u003C/li\u003E\u003Cli\u003EInterpret data based on specific knowledge of statistics and procedures used.\u003C/li\u003E\u003Cli\u003EProvide data to all Directors to support decision making. Provide input on forecast based on knowledge of product and technology.\u003C/li\u003E\u003Cli\u003EProvide input on strategy based on knowledge of industry and technology trends.\u003C/li\u003E\u003Cli\u003EProvide customers with specialized information from a variety of resources.\u003C/li\u003E\u003Cli\u003EFacilitate workout problem-solving sessions with multiple groups of people.\u003C/li\u003E\u003Cli\u003ESynthesize findings and derive conclusions from analyses and make oral/written recommendations to upper management. Execute tasks related to core operations projects and/or process improvements. Execute day to day processes related to their areas of responsibility. Communicate issues and roadblocks related to their areas of responsibility.\u003C/li\u003E\u003C/ul\u003E\u003C/div\u003E\u003Cdiv\u003E\u003Cp\u003E\u003Cspan style=\u0022text-decoration: underline;\u0022\u003E\u003Cstrong\u003ENature and Scope:\u003C/strong\u003E\u003C/span\u003E\u003C/p\u003E\u003Cp\u003ETypically reports to Operations Process Manager\u003C/p\u003E\u003Cp\u003E\u003Cspan style=\u0022text-decoration: underline;\u0022\u003E\u003Cstrong\u003EEnvironmental Job Requirements:\u003Cbr /\u003E\u003Cbr /\u003E\u003C/strong\u003E\u003C/span\u003ELocated in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.\u003C/p\u003E\u003C/div\u003E\u003C/div\u003E\u003Cdiv data-field=\u0022Postion_Requirement\u0022 class=\u0022Requirement\u0022\u003E\u003Cp\u003E\u003Cspan style=\u0022text-decoration: underline;\u0022\u003E\u003Cstrong\u003EMinimum Qualifications:\u003C/strong\u003E\u003C/span\u003E\u003C/p\u003E\u003Cp\u003EMust be eighteen years of age or older.\u003C/p\u003E\u003Cp\u003EMust pass the Drug Test.\u003C/p\u003E\u003Cp\u003EMust pass Background Check.\u003C/p\u003E\u003Cp\u003EMust pass pre-employment test if applicable.\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003E\u003Cspan style=\u0022text-decoration: underline;\u0022\u003EEducation Required: \u003C/span\u003E\u003Cbr /\u003E\u003C/strong\u003EThe knowledge, skills and abilities typically acquired through the completion of a bachelor\u0027s degree program or equivalent degree in a field of study related to the job.\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003E\u003Cspan style=\u0022text-decoration: underline;\u0022\u003EYears of Relevant Work Experience:\u003C/span\u003E \u003C/strong\u003E3\u003Cbr /\u003E\u003Cbr /\u003E\u003Cstrong\u003E\u003Cspan style=\u0022text-decoration: underline;\u0022\u003EPhysical Job Requirements:\u003C/span\u003E \u003Cbr /\u003E\u003C/strong\u003EMost of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.\u003C/p\u003E\u003Cp\u003E\u003Cspan style=\u0022text-decoration: underline;\u0022\u003E\u003Cstrong\u003EPreferred Qualifications:\u003C/strong\u003E\u003C/span\u003E\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EBachelor\u0027s Degree is preferred.\u003C/li\u003E\u003Cli\u003E1 year of experience business, retail, and/or consulting is preferred.\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003E\u003Cspan style=\u0022text-decoration: underline;\u0022\u003E\u003Cstrong\u003EKnowledge, Skills, Abilities and Competencies:\u003C/strong\u003E\u003C/span\u003E\u003C/p\u003E\u003Cul\u003E\u003Cli\u003ELeverages Partnerships\u003C/li\u003E\u003Cli\u003ETeamwork Adaptability\u003C/li\u003E\u003Cli\u003EProblem Solving\u003C/li\u003E\u003Cli\u003EStrong quantitative skills such as statistics and data analysis\u003C/li\u003E\u003Cli\u003ESelf-Development\u003C/li\u003E\u003C/ul\u003E\u003C/div\u003E
Posted: 2020-05-15 Expires: 2020-06-14
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Operations Business Analyst

Home Depot
Atlanta, GA 30303

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