1+ months

Operations Analyst 3

Walmart
Bentonville, AR 72712
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1332973BRReq ID:1332973BRCompany Summary:What started small, with a single discount store and the simple idea of selling more for less, has grown over the last 50 years into the largest retailer in the world. Each week, over 260 million customers and members visit our 11,695 stores under 59 banners in 28 countries and e-commerce websites in 11 countries. With fiscal year 2017 revenue of $485.9 billion, Walmart employs approximately 2.3 million associates worldwide. Walmart continues to be a leader in sustainability, corporate philanthropy and employment opportunity. It's all part of our unwavering commitment to creating opportunities and bringing value to customers and communities around the world.Job Title:Operations Analyst 3Time Type:Full TimeCity:BENTONVILLEState:ARPosition Description: + Audits complex critical systems delivery for business processes + Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans + Determines the impact of changes made to existing hardware, software, and schedules + Determines the impact of new products and tools implementation across the business and mitigates potential issues + Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity + Monitors and manages flows + Provides and supports the implementation of business solutions + Reduces the impact of application and infrastructure failures on business delivery + Supports Field Support area of responsibility Minimum Qualifications: + 5 years Service Desk experience or equivalent + Bachelor of Science and 3 years operations analyst experience OR 5 years operations analyst experience. Additional Preferred Qualifications: + 1 year s experience with Information Technology Infrastructure Library (ITIL). + 2 years experience in production support, including problem identification, ticket documentation, and customer and vendor relations. + 2 years experience using Remedy for change management, problem and incident management, and availability management. + 2 years experience with availability management and escalation processes. + 2 years experience with change management processes. + 2 years experience with problem and incident management processes. Category:Information Technology Status:SalaryShift:0Brand:Walmart Labs
Posted: 2019-07-23 Expires: 2019-10-04

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Operations Analyst 3

Walmart
Bentonville, AR 72712

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