1+ months

Onsite EAP Counselor - Boston, MA

Boston, MA 02109
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  • Job Code
    891676

For those who want to invent the future of health care, here's your opportunity. We're going beyond counseling services and verified referrals to behavioral health programs integrated across the entire continuum of care. Join us and help people live healthier lives while doing your life's best work.(sm)

 

The On-site EAP Counselor is a professional position responsible for providing onsite clinical services to a dedicated customer. Responsibilities range from assessment and referral, management consultations, training, and critical incident response. An on-site counselor may also provide consultation to HR, program managers and supervisors on workplace and organizational issues. 

 

Primary Responsibilities:

  • Conduct clinical and solution focused assessments; time limited counseling; helping clients define goals, plan action and gain insight
  • Assess and refer to appropriate programs and services including but not limited to: Work life, behavioral health, substance abuse/chemical dependency and community-based resources
  • Provide EAP authorization for members needing ongoing/additional counseling services
  • Provide limited after care monitoring (following up with employees and/or providers to ensure the safety of employees, continuation of treatment, etc.)
  • Assist with development of workplace policies and procedures (e.g. Workplace violence prevention, FMLA issues, Impaired Employee issues) as needed
  • Provide manager consultation services on a variety of work-related issues such as; performance management, trauma impacting the workplace, organizational change, individual employee crisis intervention, coaching, and Work-life issues
  • Provide crisis intervention and management support in response to Critical Incidents
  • Conduct on-site training services for managers and employees (e.g. wellness seminars, Health fairs, Lunch & Learns)
  • Participate in monthly 1 on 1's, team meetings, and other customer meetings as required
  • Utilize UHG computer to accurately and thoroughly document member contact/case documentation accessing appropriate clinical case management system(s) within departmental time frame
  • Follow internal ethical and regulatory privacy policies such as HIPAA, maintain confidentiality and private health information of members. Follows state and federal licensing practices
  • Other projects as assigned by manager

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

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Posted: 2020-09-17 Expires: 2020-11-19

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Onsite EAP Counselor - Boston, MA

UnitedHealth Group
Boston, MA 02109

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