18 days old

Network/Voice Engineer - GBT000GL

Roseland, NJ 07068
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Primary Location United States-New Jersey-Roseland

The selected candidate will work with the Global Business Technology Solutions (GBTS) Network Operations (Data & Voice) Services team.  Primary responsibilities would be tier1 & Tier 2 technical support for all Data and Voice Networking systems  in a multi-campus environment.   This includes, but not limited to planning, design, Installation, and troubleshooting local and wide area network devices   including routers, firewalls, switches, gateways, DNS servers, DHCP servers, and related hardware , software, and services.  


Other responsibilities would include automating day to day processes with a self-service mindset, operationalizing cloud management, monitoring and reporting, alerting, maintaining Standard Operating Procedures (SOP), and Data Mining and Analytics. 


The ideal candidate should have a bachelor's degree in information technology, computer science or related field; however, candidates with significant prior experience instead of a degree will be considered.  This candidate should be highly motivated and have excellent Leadership and writing and communication skills.




Experience in the following areas required:


Hardware and Software:

Cisco Routers and Switches, Wireless, WAPS, and WAAS.

Cisco Call Managers (voice), Unity voice mail, and CUBE systems

AVAYA PBX 450 systems as well as CM types.

AVAYA ASA program

AVAYA Modular Messaging. CMS. ACD call centers.

Windows XP, Windows 2000 Server, Windows Server 2003, DNS, TCP/IP, SMS and Microsoft's management and troubleshooting tools

Familiar with Microsoft Office products, Word, Excel, Visio, and Lotus Notes.



Monitoring Tools:

IBM ITNM Netcool


Cisco WAAS

APCON Fabric Switches

Protocol Analyzers (Wild Packets Sniffer, Wireshark..)


Live Action



Experience in the following would be a strong plus:

Ability to automate via scripting or vendor tooling

PowerShell, Perl, Python, KSH/BASH


Experience with Cloud Computing/Technology

Fluent in Japanese and/or Spanish

@!*!Prudential is a multinational financial services leader with operations in the United States Asia Europe and Latin America. Leveraging its heritage of life insurance and asset management expertise Prudential is focused on helping individual and institutional customers grow and protect their wealth. The companys well-known Rock symbol is an icon of strength stability expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services including life insurance annuities retirement-related services mutual funds asset management and real estate services. For more information please visit www.prudential.com.

Prudential is not accepting unsolicited resumes from search firms for this open position unless contracted with Staffing. Agencies must work with Staffing as the primary point of contact and follow the Prudential application process to be considered for business. All resumes submitted by search firms to any employee at Prudential via-email Internet or directly to hiring managers in any form without a valid written search agreement in place for that position will be deemed the sole property of Prudential and no fee will be paid in the event the candidate is hired by Prudential.
Note: Any search agreement entered into with Prudential before January 2004 is null and void. Search firms are essential to the recruitment and staffing efforts at Prudential and we value the partnerships we have built with our preferred vendors. Prudential has established and regularly maintains a preferred vendor list and even preferred vendors need to have a written search agreement signed by the Director Recruiting Programs Staffing at Prudential in place for the specific position in order for a fee to be paid for any candidate referrals.
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Posted: 2020-03-10 Expires: 2020-04-09

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Network/Voice Engineer - GBT000GL

Roseland, NJ 07068

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