1+ months

Network Engineer (Government)

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AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Department of Defense. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers mission.

Our Defense Team supports our Nations warfighters, providing, operating and assuring critical voice, video and collaboration services for the full spectrum of military operations.

AT&T has an opening for Operations Lead to support the US Air Force Enterprise Information Technology as a Service (EITaaS) program as a member of the Program Management Office (PMO) team, in developing, delivering, maintaining and securing a commercially provided Command and Control information network.

Job Duties/Responsibilities:

+ Oversees the day-to-day health of the enterprise infrastructure, with a focus on assuring stability, capacity and organizational productivity

+ Addresses and resolves complex technical problems relating to the installation, upgrade, and daily operation of network infrastructure

+ Supports network engineering initiatives for all project-related and ongoing operations support for network communications services

+ Interface daily with the Network team and Project Managers

+ Review customer requirements and develops engineering implementation plans for all project-related initiatives

+ Implements and troubleshoots enterprise network-related solutions/incidents/system outages

+ Analyze system logs and identify potential issues with telecommunication systems

+ Establishes and maintains network performance

+ Configuring and installing software, routers, and other network devices

+ Troubleshoots network problems

+ IP address auditing

+ Establishes and documents networking environment by designing system configuration and directing system installation

+ Defines, documents, and enforces system standards

+ Maximizes performance by troubleshooting network problems and outages and scheduling upgrades

+ Collaborates with network architects on network optimization

+ Secures network system by establishing and enforcing policies and defining and monitoring access.

+ Updates job knowledge by participating in educational opportunities, reading professional publications, and participating in professional organizations

+ Accomplishes information systems and organization mission by completing related results as needed

+ Monitors Service Now ticket queues to ensure customer tickets and service requests are promptly addressed

Required Clearance:

Secret Preferred (#none)

Required Qualifications:

+ Bachelors degree in Computer Science, Information Systems, Engineering, or other related discipline. Equivalent experience can be substituted for a degree

+ Minimum of three (3) years experience of supervisory or managerial experience.

+ Minimum of three (3) years experience as a Network Administrator or Network Engineer, preferably in a senior position or similar position

+ Experience of network administration and architecture

+ Must be proficient with a computer and be skilled with Microsoft Office (Word, Excel and MS Project)

+ Accomplished in administering, troubleshooting, and supporting G-450 gateways

+ Highly productive in completing daily workload for trouble-tickets

+ Effective troubleshooting of stations, trunks, Uniform Dial Plan (UDP), Automatic Route Selection (ARS) and Automatic Call Distribution (ACD)

+ Knowledgeable of voice/data cable infrastructure, termination of 110, 66, and legacy wiring components

+ Working knowledge and experience with general voice communications systems

+ Excellent verbal and written communication, interpersonal and customer service skills

+ Ability to prioritize and balance multiple tasks

+ Customer service skills and professionalism are required as are effective troubleshooting skills and ability to work independently

+ Must be able to support on-call/outage needs

+ Must support user support calls, enter/modify tickets, resolve trouble tickets and requests

+ Must be able to walk sizeable campus to support user base and lift at least 40 lbs

+ Security+ certification

Desired Qualifications:

+ Master's Degree

+ Minimum of five (5) years experience in telecommunications or a related technical field

+ Professionally certified in CCNP, CCDP or other relevant certifications

AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws. AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status.
Posted: 2020-10-29 Expires: 2020-12-27
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Network Engineer (Government)


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