Network Controller/Operator (Government)
AT&T is seeking skilled candidates to support the GSM-O contract at Defense Information Systems Agency (DISA) in Ogden, UT and Ford Island, HI. DISA acts as the provider of GIG/Defense Information System Network (DISN) services to its customers the Department of Defense (DoD) and national security organizations.
Roles and responsibilities include but are not limited to the following responsibilities:
- Responsible for the monitoring, operating, managing, troubleshooting, and restoring to service any of the components comprising the DISN and its services. Services and Network Technologies include: Data/voice communications equipment, multiplexers (such as modems, circuit switching units, data switching units, secure telephone switches, Call Managers, Voice switches, VTC equipment and PBXs), data terminal equipment, (such as front-end processors, Juniper/Cisco Routers, etc..) transmission media, (Such as coaxial and twisted pair cables, satellite, microwave, and fiber optics both vendor-provided and government owned) security devices 9KG-175A/D, KG-250, KG-340, SafeNet NSA Type I and Type III encryptors) and any other devices in the DODIN
- Perform pro-active monitoring of network element alarms and alerts to identify those components/elements that may lead to or already are causing network degradation or failure
- Operation of Network Management System(s) and associated assets on a continuous (rotating shifts) basis
- Perform fault isolation and diagnostic/assessment functions to include determination and execution of corrective action(s) on a real-time basis
- Interface with functional users as well as remote operations centers in both routine and reactive monitoring situations
- Maintain logs and records associated with reported problems or situations
- Execute all reporting functions and data input associated with network management
- Monitors security posture of network(s); reports suspected violations to designated authority
- Coordinate with configuration management and implementation entities to ensure optimum dissemination of information and network efficiency.
- Perform operator level maintenance on all components/assets associated with network management systems
Additional Responsibilities:
- Provides functional guidance, supervision, technical support, training and quality assurance/quality control to Associate personnel
- Support a performance-based environment with pre-determined Acceptable Levels of Performance (ALPs)
- Network Controller/Operators are 'mission essential' and need to be able to support rotating 12, 10, or 8hrs shifts based upon the requirement and resources available. Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information
Required Experience, Education, and Certifications:
- IT related experience
- Active DoD Secret Clearance w/SSBI
- 8570 IAT Level 2 Baseline Certification (Security+ CE, CCNA Security, CySA+, GICSP, GSEC, SSCP)
- Working understanding of networking concepts (Cable standards, IP Addressing, Routing, Switching, VPNs, Telecommunications, etc)
- Strong communication skills, both written and verbal
Desired Experience, Education, and Certifications:
- Top Secret Clearance
- CCNA/JNCIA or equivalent
- Cisco ONS/MSPP, Sycamore, Ciena, SATCOM, and/or ATM related experience
- Cisco/Juniper routing, switching, collaboration, security, and service provider experience
- VTC experience
- Voice over IP (VoIP), Call Manager, Cube, Session Border Controller, PBX experience
- Department of Defense Experience
- Knowledge of following TTP/SOP/Work Instructions to meet service delivery directives
- Knowledge of Service Level Agreements (SLA) and Acceptable Levels of Performance (ALP)
- Knowledge of Remedy ticketing system, documentation, and reporting procedures
- Ability to provide detailed verbal and written communication to contractor and government leadership as requested
AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V
Posted: 2019-10-08 Expires: 2020-03-17
