15 days old

Multi eXPress Manager 1

Philadelphia, PA 19107
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Unit Description

Grow your career and support a team that shares your desire to make a difference.  


Sodexo is seeking a Patient Experience Manager/Operational Support Manager for Penn Presbyterian Medical Center. This position will have direct oversight on the training, orienting and outcomes of all functions related to Press Ganey and the patient experience from an Environmental Services standpoint. This position will also have some responsibility in the EVS/Transport department day to day operations when there is a need. Having experience in EVS and/or Transport will be important. This position is a day shift opportunity 7:00am-5:00pm with some weekends/holidays required.



We are looking for a candidate who:


\u2022 has experience driving customer service satisfaction results and patient engagement 

\u2022 safety driven and strong focus on employee engagement

\u2022 has experience with outside vendors and experience with the Joint Commission, Environment of Care (EOC), OSHA and Life Safety requirements;

protection, safety systems

\u2022 provides a clean and safe environment for patients, visitors and staff experience with all regulations governing hospitals



Learn more about Sodexos Benefits 



Working for Sodexo:

How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.  If you excel at unit profitability, account savings, client satisfaction, safety and quality, we want to hear from you!




Position Summary

Provides oversight and management for two or more of the following services: Transport, Concierge and/or SRC. Ensures systems and standards equity for all automated systems. Assumes Operations Manager/ General Manager responsibility and authority in his/her absence. Hires and trains unit personnel.


Qualifications & Requirements

Basic Education Requirement - Associate's Degree or equivalent experience

Basic Functional Experience - 1 year work experience in functional areas such as call center technology, computer applications, process improvement, or related areasSodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Posted: 2020-03-18 Expires: 2020-04-18

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Multi eXPress Manager 1

Philadelphia, PA 19107

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