25 days old

MSP Specialist - SecOps

Cisco Systems Inc.
Austin, TX 78701
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MSP Specialist

Empowering the world to reach its full potential, securely--that's our vision in Cisco Secure. We do this by providing effective security solutions and becoming our customers most trusted partner. Security is everything in a world of evolving threats.


Over the next few years, we're making big investments for a 10x better customer experience and big growth in Cisco Secure. Here's where you come in: it starts with building a best-in-class SaaS sales team with a passion for our customers. Come join us, and let's build the future together.


Umbrella provides end customers with on- and off-network protection from cyberattacks, such as malware, phishing, and command and control callbacks. By leveraging DNS, Umbrella makes it fast and


Umbrella is leading the MSP initiative at Cisco by designing and launching the new Cisco Secure MSP Center. In time this will allow MSPs to provide more Cisco products to their clients in an easy and simplified way.


We are very excited to be leading this initiative and are looking for diverse, talented, and enthusiastic individuals to join us on this journey. We believe in empowering people to follow their passions inside and outside of the office and enable every employee to bring their whole self to work.


What you'll do

As a MSP Specialist at Umbrella. you will interact with our MSP Partners daily and will help ensure they are enabled to deploy Umbrella to their customers. In addition, you will be providing ongoing support and resources around a range of topics from how to deploy, billing, pricing, and offering handoffs to the correct contact for in-depth or technical inquiries.


Skills you have.

  • Experience working within or an interest in working in the MSP space
  • Ability to identify and resolve customer issues with minimal guidance
  • Thrive working in a fast pace, high volume environment

3 Reasons why you should apply

  • You enjoy relationship building and providing a great partner experience!
  • You are excited to grow a new start-up business within an existing corporate space.
  • You want to be part of a team to develop and grow a new program and have the ability to impact the outcome.

Why Cisco?

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all. We embrace digital, and help our customers implement change in their digital businesses. Some may think were old (36 years strong) and only about hardware, but were also a software company. And a security company. 

We even invented an intuitive network that adapts, predicts, learns, and protects. No other company can do what we do you cant put us in a box! But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.) Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool. Pop culture geek? Many of us are. Passion for technology and world-changing? Be you, with us!

Posted: 2021-05-28 Expires: 2021-07-01
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MSP Specialist - SecOps

Cisco Systems Inc.
Austin, TX 78701
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