14 days old

Medical Receptionist - 2000211

St Cloud, FL 34769
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  • Job Code
    2000211
  • Jobs Rated
    170th

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doingyour life's best work.(sm)

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The Medical Receptionist is responsible to the Center Administrator and provides appointment scheduling, patient registration, cashiering, answers incoming calls and performs other related clerical functions

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Primary Responsibilities:

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  • Consistently exhibits behavior and communication skills that demonstrate commitment to superior customer service, including quality and care and concern with each and every internal and external customer
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  • Represents the Company in a professional manner, following all Company policies and procedures
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  • Uses, protects, and discloses patients protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
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  • Responsible for accurately and professionally handling all front desk operations including answering phones, greeting patients, scheduling of all appointments, balancing daily collections, addressing routine inquiries, and forwarding non-routine requests to appropriate personnel
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  • Receives incoming telephone calls in a prompt and courteous manner.
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  • Performs clerical duties as directed
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  • Assists with the inventory and maintenance of business office supplies and the completion of business office reports
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  • Works daily reports, incomplete encounters, No Show reports, and other designated administrative reports according to office procedures
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  • Performs other duties as assigned
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  • Must have consistent, punctual and reliable attendance
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  • Ability to travel may be required
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You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

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Required Qualifications:

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  • High school graduate, GED or equivalent
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  • Demonstrated ability to read, speak, write, and understand the English language fluently
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  • Demonstrated ability to interact and verbally communicate effectively with patients and all levels of personnel in a professional, courteous and effective manner with excellent customer service skills
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Preferred Qualifications:

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  • Previous medical office experience
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  • Knowledge of medical coding
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  • Demonstrated clerical skills (typing, filing, telephone courtesy)
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  • Knowledge of business office operations and basic bookkeeping principles
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  • Bilingual English / Spanish
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  • Ability to display excellent telephone/switchboard etiquette
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  • Ability to multi- task in a high paced environment with good organizational skills
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  • Ability to follow written and oral instructions and to work with general guidance
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If the hired individual resides in Florida (office based or telecommuting) this position requires the ACHA Level 1 background check (fingerprinting) by the State of Florida for all clinicians that have direct face to face contact with members OR employees who will have access to confidential patient data and will require renewal every five years.

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Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to doyour life's best work.(sm)

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For more information on our Internal Job Posting Policy,click here.

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Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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Job Keywords:Front desk, medical receptionist, Saint Cloud, FL, Florida

Jobs Rated Reports for Receptionist

Posted: 2021-07-22 Expires: 2021-08-21

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Medical Receptionist - 2000211

UnitedHealth Group
St Cloud, FL 34769

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Receptionist
170th2019 - Receptionist
Overall Rating: 170/199
Median Salary: $29,140

Work Environment
Fair
97/220
Stress
Medium
127/220
Growth
Fair
116/220
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