15 days old

Medical Equipment Delivery, Warehouse Assistant - Dallas, TX - 934400

Dallas, TX 75201
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  • Job Code
    934400

Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your lifes best work.(sm)

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The Service Technician is responsible for all activities relating to the delivery/pick up of home medical equipment including pulling, loading truck/van, delivering the equipment, collecting copayments, educating patients on equipment usage, obtains signatures, giving patients a receipt, confirming delivery of order in the electronic equipment carried by the Technician and any other duty as assigned by supervisor related to the delivery of equipment. Technician is also responsible for maintaining delivery vehicles according to regulatory guidelines.

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Primary Responsibilities:

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  • Maintains clean delivery vehicle inside and out at all times
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  • Maintains required supplies in delivery vehicle at all times
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  • Insures accurate and timely delivery of all home medical equipment
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  • Pulls own supplies (DME, oxygen, liquids)
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  • Contacts patients receiving deliveries prior to leaving office to verify address and phone number
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  • Transports equipment and supplies in a safe and clean manner to patients homes. Sets up equipment and verifies proper function in the patients home upon delivery.
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  • Obtains patient/caregiver signature verifying receipt of HME at delivery
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  • Maintains accurate and current information on daily route sheet
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  • Submits all delivery paperwork at the end of the shift
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  • Notifies Warehouse Manager of any problems encountered during delivery
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  • Picks up equipment at termination of therapy.
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  • Educates patient/caregiver on delivered HME
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  • Answers patient/caregiver questions as needed
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  • Documents teaching on specified teaching form
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Performance Requirements:

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  • Attends all required in-service programs to maintain comprehensive home care knowledge base
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  • Demonstrates effective time management skills by completing route within projected time frame
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  • Follows all infection control, standard precautions, and safety guidelines/standards per agency policy
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  • Complies with all Homecare Dimensions, Inc. policy and procedures. Promotes and maintains an agency environment that is in compliance with federal, state, and local regulatory agencies
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  • Participates in the agency's endeavors for accreditation, licensing and professional recognition according to state, federal or CHAPs requirements. Participates in companys Performance Improvement Program activities
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  • Demonstrates personal responsibility with regard to attendance and punctuality
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  • Maintains privacy and confidentiality with regard to all patient, staff and agency information
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  • Promotes the agency image by adhering to the Dress Code
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  • Meets productivity requirements based on agency standard
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  • Follows the appropriate chain of command in all forms of communication
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  • Demonstrates flexibility, enthusiasm and willingness to cooperate while working with others or in place of others as necessary
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  • Takes part of the on-call rotation
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You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

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Required Qualifications:

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  • High school diploma or GED equivalent
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  • Valid state drivers license and a good driving record
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  • Solid attention to detail and professional customer service skills
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  • Communicate, speak, read and follow written and verbal instructions in English effectively
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Preferred Qualifications

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  • Experience delivering home medical equipment
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  • Knowledge of medical terminology
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  • Knowledge of Brightree EMR system
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  • Knowledge of HIPAA compliance rules and regulations
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  • Skill in the operation of office equipment and smart phones
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  • Time management skills
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  • Solid customer service skills and excellent interpersonal skills
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  • Attention to detail
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Physical & Mental Requirements

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  • Ability to lift up to 50 pounds
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  • Ability to push or pull heavy objects using up to 40 pounds of force
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  • Ability to sit for extended periods of time
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  • Ability to use fine motor skills to operate office equipment and/or machinery
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  • Ability to properly drive and operate a company vehicle
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  • Ability to receive and comprehend instructions verbally and/or in writing
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  • Ability to use logical reasoning for simple and complex problem solving
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Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

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Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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Job Keywords:Medical Equipment Delivery, Warehouse Assistant, Dallas, TX, Texas

Posted: 2021-07-10 Expires: 2021-08-09

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Medical Equipment Delivery, Warehouse Assistant - Dallas, TX - 934400

UnitedHealth Group
Dallas, TX 75201

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