1+ months

Medical Equipment Delivery, Warehouse Assistant - Dallas, TX - 925335

Dallas, TX 75201
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  • Job Code
    925335

Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your lifes best work.(sm)

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The Service Technician is responsible for all activities relating to the delivery / pick up of home medical equipment including pulling, loading truck / van, delivering the equipment, collecting copayments, educating patients on equipment usage, obtains signatures, giving patients a receipt, confirming delivery of order in the electronic equipment carried by the Technician and any other duty as assigned by supervisor related to the delivery of equipment.Technician is also responsible for maintaining delivery vehicles according to regulatory guidelines.

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Primary Responsibilities:

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  • Maintains clean delivery vehicle inside and out at all times
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  • Maintains required supplies in delivery vehicle at all times
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  • Insures accurate and timely delivery of all home medical equipment
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  • Pulls own supplies (DME, oxygen, liquids)
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  • Contacts patients receiving deliveries prior to leaving office to verify address and phone number
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  • Transports equipment and supplies in a safe and clean manner to patients homes. Sets up equipment and verifies proper function in the patients home upon delivery.
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  • Obtains patient/caregiver signature verifying receipt of HME at delivery
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  • Maintains accurate and current information on daily route sheet
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  • Submits all delivery paperwork at the end of the shift
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  • Notifies Warehouse Manager of any problems encountered during delivery
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  • Picks up equipment at termination of therapy
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  • Educates patient / caregiver on delivered HME
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  • Answers patient / caregiver questions as needed
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  • Documents teaching on specified teaching form
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  • Attends all required in-service programs to maintain comprehensive home care knowledge base
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  • Demonstrates effective time management skills by completing route within projected time frame
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  • Complies with all Homecare Dimensions, Inc. policy and procedures. Promotes and maintains an agency environment that is in compliance with federal, state, and local regulatory agencies
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  • Participates in the agency's endeavors for accreditation, licensing and professional recognition according to state, federal or CHAPs requirements. Participates in companys Performance Improvement Program activities
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  • Demonstrates personal responsibility with regard to attendance and punctuality
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  • Maintains privacy and confidentiality with regard to all patient, staff and agency information
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  • Promotes the agency image by adhering to the Dress Code
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  • Meets productivity requirements based on agency standard
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  • Follows the appropriate chain of command in all forms of communication
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  • Demonstrates flexibility, enthusiasm and willingness to cooperate while working with others or in place of others as necessary
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  • Takes part of the on-call rotation
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Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

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Required Qualifications:

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  • High school diploma or GED equivalent
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  • Valid commercial drivers license (CDL) and a good driving record necessary (if hired without a CDL, individual has a 30-day time frame in which to obtain the CDL)
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  • Knowledge of HIPAA compliance rules and regulations
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  • Strong attention to detail and professional customer service skills
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  • Ability to communicate, speak, read and follow written and verbal instructions in English effectively
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  • You will be asked to perform this role in an office setting or other company location
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  • Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained
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  • This position requires Tuberculosis screening as well as proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation of immunity, documented evidence of vaccination, or a doctor's diagnosis of disease
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Preferred Qualifications:

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  • 1+ years of delivering home medical equipment experience
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  • Knowledge of medical terminology
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  • Knowledge of Brightree EMR system
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  • Skill in the operation of office equipment and smart phones
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  • Time management skills
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  • Solid customer service skills and excellent interpersonal skills
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  • Attention to detail
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Physical & Mental Requirements:

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  • Ability to lift up to 50 pounds
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  • Ability to push or pull heavy objects using up to 40 pounds of force
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  • Ability to sit for extended periods of time
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  • Ability to use fine motor skills to operate office equipment and/or machinery
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  • Ability to properly drive and operate a company vehicle
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  • Ability to receive and comprehend instructions verbally and/or in writing
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  • Ability to use logical reasoning for simple and complex problem solving
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Careers with WellMed. Our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. We're impacting 550,000+ lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi-specialty clinics, and contracted medical management services. We've joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care. For you, that means one incredible team and a singular opportunity to do your life's best work.(sm)

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WellMed was founded in 1990 with a vision of being a physician-led company that could change the face of healthcare delivery for seniors. Through the WellMed Care Model, we specialize in helping our patients stay healthy by providing the care they need from doctors who care about them. We partner with multiple Medicare Advantage health plans in Texas and Florida and look forward to continuing growth.

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Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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Job Keywords: Building Service Coordinator, Service Technician, Warehouse Assistant, Dallas, TX, Texas

Posted: 2021-05-13 Expires: 2021-07-03

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Medical Equipment Delivery, Warehouse Assistant - Dallas, TX - 925335

UnitedHealth Group
Dallas, TX 75201

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