1+ months

Medical Assistant Primary Care Plus - Slidell, LA - 920804

Slidell, LA 70458
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  • Job Code
    920804

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doingyour life's best work.SM

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Employees in this position will work as an extension of medical practices by making appointments, addressing general inquiries, and making referrals.

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The ideal candidate for this role is one who enjoys continually adapting to a fast - paced, team - oriented, and goal driven work environment. You must be a strong communicator, respectful and professional in your consumer - facing demeanor, and be an attentive listener in order to resolve consumer issues effectively and efficiently.

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Excellent communication and organizational skills are essential in order to successfully communicate with a diverse consumer population and team. You will be required to handle multiple tasks while demonstrating independent thinking and problem - solving skills.

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This position is full - time (40 hours / week) Monday - Friday. Employees are required to have flexibility to work any of our 8 hour shift schedules during our normal business hours of Monday Friday, flexible between 7:30am - 4:30pm. It may be necessary, given the business need, to work occasional overtime. The clinic is located at 1520 Gause Blvd, Slidell, LA.

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Primary Responsibilities:

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  • Addresses the total patient, inclusive of medical, psychosocial, behavioral, cultural, and spiritual needs.
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  • Involves the individual patient and caregiver, as appropriate, in decision making.
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  • Facilitates communication and coordination among members of the care team.
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  • Provides patient care to include: patient assessment prior to physicians/nurse practitioners examination, serves as patient advocate/liaison by answering questions related to care and treatment, as appropriate, provides patient education and self-management support, implements physician orders (injections, prescription refills, diagnostic tests, referrals, etc.) and assists providers with procedures.
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  • Escorts patient to exam room
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  • Participates in team huddles and ensures electronic medical record (EMR) is prepared for the clinic visit
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  • Triages phone calls to the appropriate department and enters the call into the EMR as a Telephone Encounter.After the call has been addressed, communicates with the patient and documents in the Telephone Encounter.
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  • Maintains cleanliness of the patient care areas (exam rooms)
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  • Ensures exam rooms are stocked at all times.
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  • Cleans and disinfects instruments according to policy.
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  • Performs clinic tasks as directed by Clinic Manager.
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  • Assists Clinic Manager with the ordering and receiving of medical supplies and medications.
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  • Works closely with the Clinic Manager and Quality Manager to create and implement new clinic processes.
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  • Reviews all required education courses (live and online) and applies to daily clinic practice
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  • Maintains competency of clinical skills
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Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

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Required Qualifications:

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  • High School Diploma / GED (or higher)
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  • 1+ years of clinical experience
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  • 1+ years of healthcare experience, including familiarity with medical terminology
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  • 1+ years of cardiology support experience
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  • Basic computer experience using a keyboard and mouse and moving between screens
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  • Basic knowledge of Microsoft Excel (create, edit, save spreadsheets)
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  • Medical Assistant credentialing
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  • Current CPR/AED certification
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  • Abilityto work any of our 8 hour shift schedules during our normal business hours of Monday Friday, flexible between 7:30am - 4:30pm
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  • You will be provisioned with appropriate Personal Protective Equipment (PPE) and are required to perform this role with patients and members on site, as this is an essential function of this role
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  • If you need to enter a work site for any reason, you will berequiredto screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders
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Preferred Qualifications:

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  • EMR training
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  • Familiar with Hedis Reporting
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  • Knowledge of OSHA/HIPAA compliance
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Soft Skills:

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  • Demonstrated ability to turn situations around and go above and beyond to meet the needs of the customer
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  • Excellent communication skills
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  • Ability to work well with a diverse group of people
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  • Willingness to take directives
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  • Good time management skills
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UnitedHealth Group is an essential business. The health and safety of our team members is our highest priority, so we are taking a science driven approach to slowly welcome and transition some of our workforce back to the office with many safety protocols in place. We continue to monitor and assess before we confirm the return of each wave, paying specific attention to geography-specific trends. We have taken steps to ensure the safety of our 325,000 team members and their families, providing them with resources and support as they continue to serve the members, patients and customers who depend on us. You can learn more about all we are doing to fight COVID-19 and support impacted communities at: https://www.unitedhealthgroup.com/newsroom/addressing-covid.html

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Careers at UnitedHealthcare Medicare & Retirement. The Boomer generation is the fastest growing market segment in healthcare. And we are the largest business in the nation dedicated to serving their unique health and well - being needs. Up for the challenge of a lifetime? Join a team of the best and the brightest to find bold new ways to proactively improve the health and quality of life of these 9 million customers. You'll find a wealth of dynamic opportunities to grow and develop as we work together to heal and strengthen our Healthcare system. Ready? It's time to doyour lifes best work.SM

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Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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UnitedHealth Groupis a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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Keywords: customer service representative, customer service, CSR, UnitedHealth Group, call center, UnitedHealthcare, health care, office, phone support, training class, MA; Medical Assistant, hiring immediately, #RPO

Posted: 2021-05-07 Expires: 2021-07-07

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Medical Assistant Primary Care Plus - Slidell, LA - 920804

UnitedHealth Group
Slidell, LA 70458

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