1+ months


Universal Health Services
McAllen, TX 78501
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Position Summary:

Responsible for assisting physicians with patient care, clerical, environmental and organizational tasks. Responsible for appointment and chart management. Provides information to patients so they may fully utilize and benefit from the clinical services. Convey a positive image of the clinic.

Job Requirements

Duties & Responsibilities:

Fulfills patient care responsibilities as assigned which may include: Greet patients upon arrival, checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.; collecting patient history; take patient vitals; weight, height, BP, temperature, O2, pulse, health problems/ allergies, verifying patients medication intake each office visit, performing screenings per provider guidelines; assisting physicians/nurses with various procedures, charting; relaying instructions to patients/families; assist doctors in exam room with patients; translate communication barrier if needed, know how to administer proper injections, explain treatment procedures, medications, diets and physicians instructions to patients.

Fulfills environmental responsibilities as assigned which may include: Setting up instruments and equipment according to department protocol; cleaning sterilizer according to scheduled maintenance program and keeping appropriate records, ordering, sorting, storing supplies; restocking exam/procedure rooms, help physicians examine and treat patients; handing them instruments/materials, collect blood, tissue or other laboratory specimens, log the specimens and prepare them for authorizations, clean/sterilize instruments and dispose of contaminated supplies properly.

Fulfills clerical responsibilities as assigned which may include: Answering calls and providing pertinent information, sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information, etc; completing forms/requisitions as needed; scheduling appointments; verifying insurance coverage and patient demographics; managing charts to ensure information is completed and accurate, authorize drug refills and provide prescription information to pharmacies, schedule referral appointments for specialist, radiology, or procedure and obtain prior authorization, know how to verify insurance when a patient is being sent out for any exams such as MRI, CT, US, X-rays, scan documents into patient chart, know phone numbers to admit patient in hospital.

Fulfills organizational responsibilities as assigned which may include: Respecting/promoting patient rights; responding appropriately to emergency codes; sharing problems relating to patients and/or staff with immediate supervisors quickly, keep supplies ready by inventorying stock, placing orders, verifying receipts, keep equipment operating by following operating instruction: troubleshooting breakdowns, maintaining supplies, performing preventive maintenance; calling for repairs if needed.

Responsible for assisting physicians with entering information into the electronic medical record (EMR) or chart at the direction of a physician or midlevel provider.

Communicates to physician that dictation/chart pending approval and signature.

Transcribes patient orders including laboratory tests, radiology tests, medications, etc.

Documents any procedures performed by the physician or midlevel provider.

Other duties as assigned

Traveling is a required

Qualifications & Specifications:

Education High School Diploma required, prefer some college hours.

Licensure & Certification Successful completion of Medical Assistant/Nursing Assistant Program or other related program / CPR. Must be current with MA/NA or other related certification.

Experience Minimum of two years of experience in a healthcare setting required.

Experience with medical terminology is required.

Excellent computer skills.

Impeccable verbal, written, and interpersonal skills

Strong attention to detail

Essential Skills Knowledge of health care field.. Knowledge of specific assisting tasks related to particular medical specialty. Knowledge of information that must be conveyed to patients and families. Skills in performing task appropriately.

Essential Physical Requirements Must be able to use appropriate body mechanics techniques when making necessary patient transfers and helping patients with walking, dressing, etc. Must be able to lift up to 30 pounds of supplies.

Working conditions Combination of medical office and exam/procedure room settings. Well-lighted, well ventilated, adequate space.

All Employees Are Expected To:

Understand the mission and vision of the clinic.

Operate within the concept of patient focused care.

Evolve into an effective team member.

Maintain good grooming and personal hygiene habits.

Adhere to attendance policies.

Conform to employee policies and office procedures.

Appropriate phone etiquette.

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

Posted: 2019-12-08 Expires: 2020-04-02

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Universal Health Services
McAllen, TX 78501

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