1+ months

Marketing Operations and Insights Specialist - Duo Security

Cisco Systems Inc.
Ann Arbor, MI 48104
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Duo Security, now part of Cisco, is the leading multi-factor authentication (MFA) and secure access provider. 


Duo + Cisco = Disco 

With the Most Loved Company in Security and the global leader in network technology joining forces, there are more exciting opportunities than ever to be at the forefront of securing the cloud. 


Our mission is simple: democratize security by making it easy and effective for everyone. Were transforming security from the ground up by solving the worlds most pressing geopolitical challenge safe, secure information access. We engineer our business to enable our customers to easily address their ever-evolving security challenges. 


We believe that impactful work is rewarding work and that our team is at its best when everyone feels empowered to bring their whole self to work. We learn together by hiring for cultural contribution, not cultural fit, and recognize that diversity in background and thought are essential to building high-impact teams. 


We invest in growth and learning opportunities and encourage our people to never stop learning. We foster collaboration and believe in being recognized (and rewarded!) for hard work. We champion a healthy work-life balance. Were kinder than necessary. 


Together we build for the future by designing simple solutions for complex problems. And thats why were the most loved and trusted name in security.

As a Marketing Operations and Insights Specialist, you will be on the Marketing Operations team, closely aligned with the demand generation, field marketing and creative teams to help execute marketing operations and insights projects. You will be expected to uphold and improve processes and systems related to marketing operations and reporting to help ensure operational excellence and scalability are achieved. 

You will:

  • Contribute to day-to-day execution of marketing automation requests from internal customers. 

  • Contribute to the development of SFDC reports and dashboards and other insight requests.

  • Assist in troubleshooting issues with data integrity and data management within SFDC, Bizible and marketing automation platforms.

  • Contribute to system health by assisting on operational system programs and following best practices within the system.

  • Be a strategic partner to the demand generation team on operational and insight needs.

  • Work within several different technologies to ensure accurate data and best practices are maintained.

Skills you have:

  • Ability to manage detailed projects to tight timelines

  • Excellent project management and organizational skills

  • Outstanding communication skills

  • Demonstrated ability to take initiative

  • Ability to work effectively with a remote team


  • 1 year experience in high-tech B2B and/or SaaS

  • Entry level Marketo or Eloqua experience

  • Entry level Salesforce.com experience

  • Bizible and Looker experience a plus

  • Familiar with Excel/Google Sheets

This job may have been created just for you if

  • You work great independently but can also collaborate efficiently.

  • You are comfortable working with colleagues who are in different cities and timezones (Duo has remote team members and four offices: Ann Arbor, San Mateo, Austin & London).

  • You enjoy putting on your detective hat and digging into issues to fix them the right way.

  • You enjoy a mix of being reactive and proactive. 

  • You enjoy innovation and testing new strategies to improve best practices.

Duo is committed to cultivating and preserving a culture of inclusion and connectedness. We are able to grow and learn better together with a diverse team of employees. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and Duos achievement as well. In recruiting for our team, we welcome the unique contributions that all potential candidates can bring in terms of their education, opinions, culture, ethnicity, race, gender identity and expression, nationality, age, languages spoken, veterans status, religion, disability, sexual orientation and beliefs.

And if this role is exciting to you, we encourage you to apply even if you dont meet all 100% of the description or qualifications. Finally and most importantly, we are a proud Equal Opportunity Employer.

Posted: 2021-03-03 Expires: 2021-05-20
Sponsored by:
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Marketing Operations and Insights Specialist - Duo Security

Cisco Systems Inc.
Ann Arbor, MI 48104
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