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MARKET DELIVERY MGR - #5855 - PLANT CITY, FL

Plant City, FL 33563
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\u003Cdiv data-field=\u0022Position_Description\u0022 class=\u0022Summary\u0022\u003E\u003Cstrong\u003EPOSITION PURPOSE\u003Cbr /\u003E\u003C/strong\u003E\u003Cbr /\u003EThe Market Delivery AGM has multi-unit responsibility for leading a group of Market Delivery Operation (MDO) Managers/Supervisors to meet all performance standards of the distribution center operation and all delivery service goals. Responsible for coordinating market efforts ensure transportation resources are optimized to drive out cost and maximize overall delivery network efficiency. The Market Delivery AGM will need to ensure that all MDOs within the market have a positive associate environment with high standards of performance in order to meet customer needs.\u003Cbr /\u003E\u003Cbr /\u003E\u003Cstrong\u003EMAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES\u003Cbr /\u003E\u003C/strong\u003E\u003Cbr /\u003E35%- Monitor market MDO building level scorecards, financials, and safety metrics and identify recommendations for improvement or address any potential issues. \u003Cbr /\u003E 15%- Responsible for direct customer contact and support. Oversee escalated exception handling for deliveries, which may include interfacing with customers or Home Depot department to resolve any identified issues \u003Cbr /\u003E 15%- Responsible to maintain and leverage vendor relationships within the given market ? to include close partnership on inventory, inbound transportation, promotions \u0026 forecast, and service level agreement deliverables. \u003Cbr /\u003E 35%- Market level management of all inbound and outbound loads (either directly with THD drivers or indirectly through 3PL on-site delivery or transportation delivery agent) to ensure performance meets expectations.\u003Cbr /\u003E\u003Cbr /\u003E\u003Cstrong\u003ENATURE AND SCOPE\u003Cbr /\u003E\u003C/strong\u003E\u003Cbr /\u003EReports to MDC General Manager. \u003Cbr /\u003EThis role has 4-8 direct reports.\u003Cbr /\u003E\u003Cbr /\u003E\u003Cstrong\u003EENVIRONMENTAL JOB REQUIREMENTS\u003Cbr /\u003E\u003C/strong\u003E\u003Cbr /\u003E\u003Cstrong\u003EEnvironment: \u003Cbr /\u003E\u003C/strong\u003E\u003Cbr /\u003ETypically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes which cause noticeable discomfort or a moderate risk of accident or illness.\u003Cbr /\u003E\u003Cbr /\u003E\u003Cstrong\u003ETravel: \u003Cbr /\u003E\u003C/strong\u003E\u003Cbr /\u003ETypically requires overnight travel 5% to 20% of the time.\u003Cbr /\u003E\u003Cbr /\u003E\u003Cstrong\u003EAdditional Environmental Job Requirements: \u003C/strong\u003E\u003C/div\u003E\u003Cdiv data-field=\u0022Postion_Requirement\u0022 class=\u0022Requirement\u0022\u003E\u003Cstrong\u003EMINIMUM QUALIFICATIONS\u003Cbr /\u003E\u003C/strong\u003E\u003Cbr /\u003EMust be eighteen years of age or older.\u003Cbr /\u003EMust be legally permitted to work in the United States.\u003Cbr /\u003E\u003Cbr /\u003E\u003Cstrong\u003EAdditional Minimum Qualifications:\u003Cbr /\u003E\u003C/strong\u003E\u003Cbr /\u003EAbility to work a flexible schedule. Ability to be on-call at various times. Must be able to work weekends and holidays.\u003Cbr /\u003E\u003Cbr /\u003E\u003Cstrong\u003EEducation Required:\u003Cbr /\u003E\u003C/strong\u003E\u003Cbr /\u003EThe knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.\u003Cbr /\u003E\u003Cbr /\u003E\u003Cstrong\u003EYears of Relevant Work Experience: \u003C/strong\u003E5 years\u003Cbr /\u003E\u003Cbr /\u003E\u003Cstrong\u003EPhysical Requirements:\u003Cbr /\u003E\u003C/strong\u003E\u003Cbr /\u003ERequires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.\u003Cbr /\u003E\u003Cbr /\u003E\u003Cstrong\u003EAdditional Qualifications:\u003C/strong\u003E\u003Cbr /\u003E\u003Cbr /\u003E\u003Cstrong\u003EPreferred Qualifications:\u003Cbr /\u003E\u003C/strong\u003E\u003Cbr /\u003EBachelors Degree concentrating in Operations Management, Business or Supply Chain \u003Cbr /\u003EProficiency in Microsoft Outlook, Word and Excel software applications \u003Cbr /\u003EPrevious change management experience \u003Cbr /\u003EMultiple site responsibility within geographical region \u003Cbr /\u003EExperience in last-mile delivery \u003Cbr /\u003EDirect fulfillment experience \u003Cbr /\u003EProven ability to deliver excellent customer service\u003Cbr /\u003E\u003Cbr /\u003E\u003Cstrong\u003EKnowledge, Skills, Abilities and Competencies:\u003C/strong\u003EAccountable for the management of others through subordinate supervisors and for all associate activities ? including selection, termination, performance appraisal and professional development of subordinates. \u003Cbr /\u003E Develops Talent \u003Cbr /\u003EDecision Quality \u003Cbr /\u003EPlans and Aligns \u003Cbr /\u003EEnsures Accountability \u003Cbr /\u003EManages Conflict \u003Cbr /\u003EDrives Engagement \u003Cbr /\u003ECollaborates \u003Cbr /\u003ECustomer Focus \u003Cbr /\u003EDrives Results \u003Cbr /\u003ECommunicates Effectively\u003C/div\u003E
Posted: 2020-05-21 Expires: 2020-06-20
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MARKET DELIVERY MGR - #5855 - PLANT CITY, FL

Home Depot
Plant City, FL 33563

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