1+ months

Manager, Support and Operations

Pfizer
Elsene
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**Why Patients Need You**



Technology impacts everything we do. Pfizer's digital and 'data first' strategy focuses on implementing impactful and innovative technology solutions across all functions from research to manufacturing. Whether you are digitizing drug discovery and development, identifying solutions, or making our work easier and faster, you will be making a difference to countless lives.



**What You Will Achieve**



Your technical skills will help us develop and support robust software for our business. You will support a range of activities, such as coding, testing, debugging, documentation,implementationand maintenance of software applications for Pfizer.



As a Manager, you provide guidance to operational teams for managing projects. Your planning skills will help in preparing forecasts for resource requirements, and providing areas of improvement for products,processesor services. Through your comprehensive knowledge of principles,conceptsand theories of the discipline, you will also work towards advancing new concepts and methodologies. You will be able to take a leadership role to facilitate agreements between different teams.



It is your hard work and dedication that will help in making Pfizer ready to achieve new milestones and help patients across the globe.



**How You Will Achieve It**



+ Provide guidance, lead/co-lead projects, manage own time to meet objectives and plan resource requirements for projects across the department.

+ Prepare and deliver operational updates to business stakeholder groups and solution delivery leads.

+ Ensure alignment across the Pfizer Digital organization and service providers effectively utilizing the Pfizer Digital organization.



+ Create a culture of Continuous Improvement including creating new projects focused on technical and organizational issues and monitoring improvement efforts.

+ Manage contract resources to deliver services, projects & operating support models for delivered solutions and ensure technology solutions meet the needs of the business.

+ Manage and give technical direction to the support team, prioritizing support resources, troubleshooting, tactical issue resolution, and strategic problem remediation.

+ Establish an environment where the Scrum team can be as effective as possible, addressing team dynamics, and ensuring a good relationship between the development team and product owner.

+ Manage global digital services in conjunction with the product & service owners.



+ Assist in managing consulting/contractor staff in execution of User Experience (UX) activities for assigned projects.

+ Partner with the Digital Marketing and User Experience Lead on design thinking principles and vision.

+ Identify opportunities to decommission applications or move to regional or global solutions.

+ Drive Application rationalization to reduce local applications to the absolute minimum.



**Qualifications**



**Must-Have**



+ Bachelor's Degree

+ 5+ years' experience

+ Demonstrated progressive experience successfully designing,deliveringand maintaining Information Technology business solutions

+ Hands-on experience in developing and deploying analytical platforms



+ Deep understanding of web based and database technologies and concepts

+ Excellent interpersonal and communication skills with the ability to build relationships and deliver effective presentations to a variety of audiences

+ Demonstrate effective organization and time management

+ Ability to work independently and multi-task effectively



**Nice-to-Have**



+ Master's degree

+ Relevant pharmaceutical industry experience

+ Experience with agile methodology and continuous delivery approaches

+ Proven relevant progressive experience as an Informational technology professional, preferably in a pharmaceutical industry



\#LI-PFE



Pfizer discovers, develops, manufactures and distributes medicines and vaccines. Pfizer wants to contribute to better health and wellness for everyone, at every stage of life. Pfizer works with the government and other health partners to provide quality and accessible healthcare. The patient is central to this story.



Pfizer has four offices in Belgium with which it supports its Belgian and international activities: 1) Anderlecht, where the Pfizer Clinical Research Unit is located. This is a fully equipped phase 1 research center. With that of New Haven (US), it is one of two Phase 1 Pfizer research centers in the world, 2)Elsene, the Belgian headquarters, 3)Puurs, Pfizer's production and packaging site, and 4) Zaventem, the international Pfizer's Logistics Center.



More information can be found atwww.pfizer.com,www.pfizer.beand on Facebook and Twitter.



Information & Business Tech
Posted: 2021-05-13 Expires: 2021-07-12
Sponsored by:
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Manager, Support and Operations

Pfizer
Elsene

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