29 days old

Manager Solutions Delivery

Tampa, FL 33602
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The Agile Enterprise Solutions (AES) team represents the Digital Center of Excellence (CoE) for cloud infrastructure capabilities, providing foundational public and private cloud services to all business lines, globally across Pfizer. AES is a high-performing team, focused on delivering secure, scalable, compliant, operationally viable, and cost-effective cloud solutions.

The Solutions Delivery SRE role is primarily responsible for delivering integrated infrastructure solutions to Pfizer Digital customers. This role will report directly to the Solutions Delivery Lead. The primary focus of this role will be to design, implement, and support our key delivery systems, processes, and capabilities as part of the Solutions Delivery Agile framework. This role will also support the integration of new creation center infrastructure demand in partnership with other team members.

This role has a deep understanding of application and infrastructure architectures and is particularly adept at the translation of specific business outcomes into technology requirements. The role will also utilize SRE methodologies to improve solutions delivery process, products, and services as part of our Agile Operating model.


+ Provide infrastructure integration guidance for new application deployments as required by our creation center partners

+ Coordinate with other Solutions Delivery Engineers supporting creation centers across Pfizer Digital to identify opportunities for technology alignment and efficiency of implementation

+ Partner with Solutions delivery team members to design, implement, enhance, and support delivery team processes and capabilities

+ Work collaboratively with Enterprise Platform and Security teams in the documentation of future state technology and infrastructure patterns

+ Foster a strong relationship with EP&S teams to strengthen the delivery of cross functional solutions

+ Contribute and help evolve the solutions delivery Agile framework including both Kanban and scrum-based delivery models.

+ Act as a technology and integration specialist between the Solutions Delivery team, and the broader Digital organization

+ Provide infrastructure architectural guidance for the translation of business outcomes into solutions that can be developed and operationalized by EP&S.

+ Utilize SRE signals and KPIs to inform changes to solutions delivery process, products, and capabilities

+ Identify operational improvements to Solutions Delivery and EP&S wide process.

+ Stay abreast of technology innovation and provide thought leadership both to the assigned Digital Technology business line contacts, but also to EP&S Engineering and Operations groups.


+ Bachelor's degree in a relevant discipline and 5+ years of related pharmaceutical experience required.

+ 6+ years of experience with application and infrastructure architecture, with demonstrated success in developing and integrating enterprise systems to achieve key business outcomes.

+ 3+ years of experience in client facing roles where delivery obligations are achieved through other teams

+ Demonstrated understanding of both traditional and agile development models as well as traditional and cloud solutions

+ Demonstrated business acumen and ability to stay abreast of business issues that impact solution teams

+ Excellent communication skills and the ability to directly and indirectly influence key partners and stakeholders

+ Applicants should be capable of working through a personal laptop computer or mobile device for extended period


+ Highly self-aware, quick to establish trust, with a customer first mind set

+ Self-starting individual with the ability to work independently as well as with direct and cross functional team members

+ Highly motivated to learn and ingest knowledge across the digital technology spectrum

+ Experience with integrating or engineering infrastructure solutions such as VMware, SAN, NAS, Networking, and Security

+ Experience with integrating or engineering public cloud infrastructure such as AWS, Azure, and GCP

+ Experience with Microsoft Windows Server Administration and Linux a plus

+ Experience integrating or managing modern database and web platforms a plus

+ Comfortable working with data in Excel, Tableau, or other data analysis tool

+ Demonstratable experience with Microsoft SharePoint and the O365 collaboration suite a plus


Periodic travel (both domestic and international) may be required (approximately 5%)

Other Job Details:

Eligible for Employee Referral Bonus

Not eligible for relocation assistance

**Sunshine Act**

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

**EEO & Employment Eligibility**

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.

Information & Business Tech

Posted: 2021-06-24 Expires: 2021-07-25
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Manager Solutions Delivery

Tampa, FL 33602

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