1+ months

Manager, Operations Technology

Denver, CO 80204
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Technical Operations Manager - Denver, Colorado, United States

Are you ready to join a dynamic, global FinTech that is focused on improving the lives of others and ensuring seamless technological operations for a key strategic client? Are you passionate about joining a global firm with nearly 200 million customers? Join Western Union as a Manager of Technical Operations.

Motivated by our values: purpose driven, globally minded, and trustworthy & respectful

Were a FinTech thats using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. Were a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen.

Better is enabled to trust and respect

As a manager within our client network, youll provide critical technical operations oversight to strategic clients with the goal of ensuring that the client-integrated network is functional at all times. You will play an integral role in collaborating with various teams, inside Information Technology (IT) and out. In short, your mandate will entail acting as the key point of contact for any network production issues, continuously enhancing service quality, ensuring compliance, and managing multiple business and compliance projects with large impact to the client relationship. You will be part of a broad, fast-paced team and will of course carry a high-touch, professional comportment. Some of the applications we offer to customers are (Gen III, Voyager, WUCCSA, Delivery Services, Agentlink).

For such a critical role, youll have 5 or more years of experience in a complex financial services or global payments firm. You will have a solid understanding of FinTech (Gateway Technologies, API infrastructure, Software as a Service, and Payments infrastructure, for example). You will be well-versed in managing projects related to PC/Point of Sales (POS) IT support in a payments environment, User Acceptance Testing, and ideally have some background in Six Sigma or Lean Management. A bachelors degree in a related field is desired, though not strictly necessary.

Join us, and lets move money for better

Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. Its an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world. If youre ready to unleash your potential to help drive change through bottom-up innovation, apply now.

Were a company on the move, and we want our people to grow and develop. Youll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.

We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status (US).


Annual base salary gross: 81,204.00 to 143,044.00 $ USD/year. The base salary range represents the anticipated low and high end of the Western Union salary range for this position. Actual salaries will vary and will be based on various factors, such as candidates qualifications, skills, competencies and proficiency for the role. The base salary is one component of Western Unions total compensation package for employees. Other rewards and benefits include short term incentives, health insurance (several options to choose from), accident and life insurance, access to the best in class learning and development platforms, to name just a few! To view more details of our benefits, visit us here: https://mywubenefits.com/


  • Banking / Finance
Posted: 2021-06-19 Expires: 2021-09-02
Sponsored by:
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Manager, Operations Technology

Western Union
Denver, CO 80204

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