4 days old

Manager, Online Category Experience

Atlanta, GA 30303
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  • Jobs Rated
    78th
\u003Cdiv data-field=\u0022Position_Description\u0022 class=\u0022Summary\u0022\u003E\u003Cstrong\u003EPOSITION PURPOSE\u003C/strong\u003E\u003Cbr /\u003EThe Manager, Category Experience works closely with Online and Store Merchants to understand their respective merchandising strategies and objectives. This position will analyze and leverage customer information and behaviors as well as competitive benchmarking to prioritize the most critical actions necessary to improve the customer research/shopping experience. Ultimately, these improvements will result in improved customer and associate satisfaction, increased traffic and sales, and improved conversion. This role is an opportunity to be at the leading edge of truly channel-interconnected retail leadership, while further building functional skills in merchandising.\u003Cbr /\u003E\u003Cbr /\u003E\u003Cstrong\u003EMAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES\u003C/strong\u003E\u003Cbr /\u003E\u003Cul\u003E\u003Cli\u003E5% - Examine category merchandising strategies of key competitors and best-in-class online retailers to understand emerging trends\u003C/li\u003E\u003Cli\u003E25% - Analyze customer information (external data, internal research, site behaviors, post-transaction data) to identify the most significant opportunities to improve the customer experience across categories.\u003C/li\u003E\u003Cli\u003E25% - Optimize customer experience merchandising, taxonomy, purchase path (search and navigation), data content, SEO and post transaction results.\u003C/li\u003E\u003Cli\u003E40% - Manage and mentor a top-performing team.\u003C/li\u003E\u003Cli\u003E5% - Lead targeted online/interconnected initiatives that address customer gaps to insure they come in on-time and in-scope\u003C/li\u003E\u003C/ul\u003E\u003Cbr /\u003E\u003Cstrong\u003ENATURE AND SCOPE\u003C/strong\u003E\u003Cbr /\u003EPosition Reports to Sr. Manager, Category Experience \u003Cbr /\u003E Number of Direct Reports: 1\u003Cbr /\u003E\u003Cbr /\u003E\u003Cstrong\u003EENVIRONMENTAL JOB REQUIREMENTS\u003C/strong\u003E\u003Cbr /\u003E\u003Cstrong\u003EEnvironment:\u003C/strong\u003E\u003Cbr /\u003ELocated in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.\u003Cbr /\u003E\u003Cbr /\u003E\u003Cstrong\u003ETravel: \u003C/strong\u003E\u003Cbr /\u003ETypically requires overnight travel less than 10% of the time. \u003Cbr /\u003E\u003Cbr /\u003E\u003Cstrong\u003EAdditional Environmental Job Requirements: \u003C/strong\u003E\u003Cbr /\u003ENo travel required\u003C/div\u003E\u003Cdiv data-field=\u0022Postion_Requirement\u0022 class=\u0022Requirement\u0022\u003E\u003Cstrong\u003EMINIMUM QUALIFICATIONS\u003C/strong\u003E\u003Cbr /\u003EMust be eighteen years of age or older.\u003Cbr /\u003EMust be legally permitted to work in the United States.\u003Cbr /\u003E\u003Cbr /\u003E\u003Cstrong\u003EAdditional Minimum Qualifications:\u003C/strong\u003E\u003Cbr /\u003EProven results in any (but, including most) of the following areas: CI, CRM, customer experience, product content optimization, product management, financial analysis \u003Cbr /\u003E\u003Cbr /\u003E\u003Cstrong\u003EEducation Required:\u003C/strong\u003E\u003Cbr /\u003EThe knowledge, skills and abilities typically acquired through the completion of a bachelor\u0027s degree program or equivalent degree in a field of study related to the job.\u003Cbr /\u003E\u003Cstrong\u003E\u003Cbr /\u003EYears of Relevant Work Experience: \u003C/strong\u003E4 years\u003Cbr /\u003E\u003Cbr /\u003E\u003Cstrong\u003EPhysical Requirements:\u003C/strong\u003E\u003Cbr /\u003EMost of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. \u003Cbr /\u003E\u003Cbr /\u003E\u003Cstrong\u003EAdditional Qualifications:\u003C/strong\u003E\u003Cbr /\u003E\u003Cbr /\u003E\u003Cstrong\u003EPreferred Qualifications:\u003C/strong\u003E\u003Cbr /\u003E\u003Cul\u003E\u003Cli\u003E-- Strong numeric and advanced analytics aptitude\u003C/li\u003E\u003Cli\u003E- Basic technical aptitude with web-based tools and advanced proficiency of Microsoft Office Suite\u003C/li\u003E\u003Cli\u003E- Demonstrated ability to hire, develop and lead high performing teams\u003C/li\u003E\u003Cli\u003E- Proven ability in driving an online business performance\u003C/li\u003E\u003Cli\u003E- The ability to understand and influence cross-functional inputs to Merchandising for achieving better output results\u003C/li\u003E\u003Cli\u003E- High comfort level with working in an ambiguous, fast paced environment\u003C/li\u003E\u003Cli\u003E- Minimum of 2 years online experience\u003C/li\u003E\u003Cli\u003E- Ability to solve complex problems\u003C/li\u003E\u003Cli\u003E- Strong interpersonal, motivational, and communication skills (speaking, writing, presenting)\u003C/li\u003E\u003Cli\u003E- Ability to operate simultaneously and effectively in both tactical and strategic modes\u003C/li\u003E\u003Cli\u003E- Ability to think both strategically and tactically with good attention to detail\u003C/li\u003E\u003Cli\u003E- Demonstrated ability to manage multiple projects - prioritization, planning and task delegation\u003C/li\u003E\u003C/ul\u003E\u003Cbr /\u003E\u003Cbr /\u003E\u003Cstrong\u003EKnowledge, Skills, Abilities and Competencies:\u003C/strong\u003E\u003Cbr /\u003E\u003Cul\u003E\u003Cli\u003E- Decision Quality\u003C/li\u003E\u003Cli\u003E- Collaborates\u003C/li\u003E\u003Cli\u003E- Drives Engagement\u003C/li\u003E\u003Cli\u003E- Ensures Accountability\u003C/li\u003E\u003Cli\u003E- Plans and Aligns\u003C/li\u003E\u003Cli\u003E- Communicates Effectively\u003C/li\u003E\u003Cli\u003E- Customer Focus\u003C/li\u003E\u003Cli\u003E- Develops Talent\u003C/li\u003E\u003Cli\u003E- Drives Results\u003C/li\u003E\u003Cli\u003E- Manages Conflict\u003C/li\u003E\u003C/ul\u003E\u003C/div\u003E

Jobs Rated Reports for Online Sales Manager

Posted: 2020-10-16 Expires: 2020-11-15
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Manager, Online Category Experience

Home Depot
Atlanta, GA 30303

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Online Sales Manager
78th2018 - Online Sales Manager
Overall Rating: 78/220
Median Salary: $121,060

Work Environment
Poor
137/220
Stress
Medium
115/220
Growth
Poor
147/220
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