1+ months

Manager of Inpatient Case Management – Denver, CO

Denver, CO 80204
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  • Job Code
    887500

Opportunities with New West Physicians. Bring your passion for health care to New West Physicians in Colorado, a team committed to providing excellent service to every patient€ every time. We're not only one of the largest physician groups in Colorado with 21 offices throughout the Denver Metro area - we're also part of Optum, a nationwide family of nearly 45,000 dedicated physicians working together to help people live their healthiest lives. That means we're backed by the resources of a global health care organization working to help people live healthier lives and help make the health system work better for everyone. For four consecutive years, New West Physicians achieved Elite status - the highest ranking - in the America's Physician Groups Standards of Excellence Survey. In addition, New West Physicians was selected as one of the 2017 Million Hearts Hypertension Control Champions by the Centers for Disease Control and Prevention, and was the 2015 recipient of AMGA's National Acclaim Award recognizing high performing medical groups bringing the American health care system closer to the ideal delivery model: one that's safe, effective, patient-centered, timely, efficient, and equitable. It's all possible because of our highly qualified, board-certified family practice and internal medicine physicians, hospitalists, cardiologists, gastroenterologists, psychiatrists, endocrinologists, neurologists, physician assistants, nurse practitioners and more. If this sounds like the place for you, it's time to take a closer look at New West Physicians and discover a path to your life's best work.(sm)

 

The Manager of Inpatient Case Management supervises all day to day operations of the Inpatient Case Manager team across the Colorado market.  Duties include onboarding and training new team members regarding all aspects of the Inpatient Case Manager process for case review from admission to discharge for all levels of acute and post-acute care. Assists Director of Medical Management with workflow optimization, documentation, implementation and provides feedback. Motivates and coaches Inpatient Case Manager team while monitoring performance, criteria application and effective discharge planning. This position will also assist the Director of Medical Management with the annual health plan delegation assessment, internal utilization studies, and other campaigns to include data gathering, analysis, and quality improvement initiatives.

Primary Responsibilities:

  • Provides direct supervision to the Inpatient Case Manager team and manages day-to-day operations, productivity of staff, quality and customer service standards and identifying system improvements for the team.
  • Management of team workflows, processes, and other documentation with guidance from Director of Medical Management.
  • Provides feedback of team performance and performs coaching, discipline, and annual evaluations for the team members under the supervision of the Director of Medical Management.
  • Duties include assisting in hiring, orienting and training of new employees, communicating job expectations, appraising job contributions, disciplining employees and recommending compensation actions as needed under the supervision of the Director of Medical Management.
  • Manages time off and workload of team by assuring fair and efficient work distribution to include taking on duties as needed.
  • Ensures the operational implementation of all Medical Management Policies and Procedures within the department.
  • Assists the Director of Medical Management with the annual health plan delegation assessment, internal utilization studies, and other campaigns to include data gathering, analysis, and quality improvement.
  • Attends Joint Operations Committee and monthly meetings with health plans as necessary.
  • Serves as a liaison between providers, office staff, patients, and insurance plans.
  • Utilize knowledge of resources available in the health care system to assist team, the physician, and patient effectively.
  • Performs other duties as required or requested in a positive and helpful manner to enable the department to achieve its goals.

 

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

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Posted: 2020-08-18 Expires: 2020-11-08

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Manager of Inpatient Case Management – Denver, CO

UnitedHealth Group
Denver, CO 80204

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