1+ months

Manager of Business Operations, Community Plan of Maryland - Columbia, MD

Columbia, MD 21044
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  • Job Code
    861797

If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.(sm)


 

The Manager of Business Operations for UnitedHealthcare Community Plan of Maryland is a key member of the health plan leadership team, responsible for maintaining relationships with our State customer and oversight of vital health plan functions including enrollee help line, state reporting, provider communications, member experience and newborn enrollment.

We are looking for someone who can lead our health plan Operations team by example; applying our core values to set the tone and direction, ensuring that state requirements and expectations are consistently met. As the Manager of Business Operations, you will be responsible for daily team operations, providing guidance to staff, conducting periodic analysis and audits and developing plans/processes to support continuous improvement. This position also has responsibility for oversight of Medicaid and Dual Eligible Special Needs Plan products and services, including external business partners that provide services and benefits to health plan members.

 

If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.(sm)

Primary Responsibilities:

  • Foster and maintain a collaborative relationship with internal and external business partners 
  • Plan, implement and manage Operations team functions and strategies
  • Monitor and evaluate Operations team strategy and performance
  • Develop, implement and ensure compliance with Operations policies, procedures, and Medicaid/Medicare regulations
  • Drive Operations team efficiency and quality performance

 

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

 

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Posted: 2020-02-28 Expires: 2020-05-01

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Manager of Business Operations, Community Plan of Maryland - Columbia, MD

UnitedHealth Group
Columbia, MD 21044

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