1+ months

Manager, Health Management

Atlanta, GA 30303
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\u003Cdiv data-field=\u0022Position_Description\u0022 class=\u0022Summary\u0022\u003E\u003Cstrong\u003EPOSITION PURPOSE\u003Cbr /\u003E\u003C/strong\u003EMaximize The Home Depot\u0027 s competitive business advantage by providing expertise and leadership to ensure a fully integrated health management solution that sets the standard for excellence, enhances the quality of life, entirely, for The Home Depot community, and enables our associates to optimize performance and productivity. The Associate Services Manager will enable to mission of Associate Services by providing high quality services that support and enhance the company\u0027s efforts to create a healthy and productive workforce by: Providing guidance to managers for addressing associates mental health and workplace difficulties; limiting risk and legal exposure by ensuring compliance with state and federal laws; offering education and training to help build the competencies of our management team. Providing specialized programs and services to enhance the effectiveness and productivity of our associates.\u003Cstrong\u003E\u003Cbr /\u003E\u003Cstrong\u003E\u003Cbr /\u003EMAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES\u003C/strong\u003E\u003Cbr /\u003E\u003C/strong\u003EReview Health Care, Disability and Worker\u0027s Comp Plans for consistency and ensure they provide appropriate access and coverage for mental health benefits and substance abuse services, and that the plans are linked to our EAP services. Will review diagnosis, treatment plan and return to work. \u003Cbr /\u003E Ensures all policies and procedures are compliant with the ADA. Provides assistance to HRM\u0027s by reviewing and analyzing requests for accommodations and determining whether associates meet the qualifications under the law. Facilitates reasonable accommodations as appropriate, Manages caseload of ADA accommodation requests and where appropriate, coordinates with workers\u0027compensation and disability vendor. Advises HR Department on proper hiring processes and exception waivers for applicants with disabilities. Develops and delivers ADA training to the field. \u003Cbr /\u003E Crisis Response- Strategizes with HR about the most effective way to respond to a critical incident. Determines when or if to provide a debriefing and format. Coordinates debriefing through the EAP to select appropriate counselor and follows-up after debriefing to discuss potential issues. \u003Cbr /\u003E Manages dedicated EAP vendor team, including development of training and metrics. Ensures that department strategies are aligned with the vendor. Works with EAP vendor to develop Service Level Agreements and holds vendors accountable for meeting performance expectations. \u003Cbr /\u003E Provides the expertise to mitigate and respond to Violence in the Workplace. Reviews and writes policies and makes decisions about how to respond to threats. \u003Cbr /\u003E Develops strategies for increasing utilization and services of the EAP. Works to coordinate services of EAP with other Benefit and Wellness programs.\u003Cstrong\u003E\u003Cbr /\u003E\u003Cstrong\u003E\u003Cbr /\u003ENATURE AND SCOPE\u003C/strong\u003E\u003Cbr /\u003E\u003C/strong\u003ETypically reports to Director of Associate Services \u003Cbr /\u003E No associates report to this role on a permanent basis, but requires the leadership of a work group: assign and review work, train and contribute to performance appraisal (but not hiring, firing or disciplinary action).\u003Cstrong\u003E\u003Cbr /\u003E\u003Cstrong\u003E\u003Cbr /\u003EENVIRONMENTAL JOB REQUIREMENTS\u003C/strong\u003E\u003Cbr /\u003E\u003C/strong\u003EEnvironment: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. \u003Cbr /\u003E Typically requires overnight travel 5% to 20% of the time.\u003C/div\u003E\u003Cdiv data-field=\u0022Postion_Requirement\u0022 class=\u0022Requirement\u0022\u003E\u003Cstrong\u003EMINIMUM QUALIFICATIONS\u003C/strong\u003E\u003Cbr /\u003EMust be eighteen years of age or older.\u003Cbr /\u003EMust be legally permitted to work in the United States.\u003Cbr /\u003E\u003Cbr /\u003E\u003Cstrong\u003EEducation Required:\u003C/strong\u003E\u003Cbr /\u003EThe knowledge, skills and abilities typically acquired through the completion of a master\u0027s degree program or equivalent degree in a field of study related to the job.\u003Cbr /\u003E\u003Cstrong\u003E\u003Cbr /\u003EYears of Relevant Work Experience: \u003C/strong\u003E4 years\u003Cbr /\u003E\u003Cstrong\u003E\u003Cbr /\u003EPhysical Requirements:\u003C/strong\u003E\u003Cbr /\u003EMost of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.\u003Cbr /\u003E\u003Cbr /\u003E\u003Cstrong\u003EPreferred Qualifications:\u003C/strong\u003E\u003Cbr /\u003EHR consulting experience preferred, specifically in employment laws and disability laws.\u003Cbr /\u003EOccupational Health Nurse Certification\u003Cbr /\u003EExperience analyzing and interpreting data with the goal of improving the customer experience and problem solving\u003Cbr /\u003EExperience eliciting feedback on recommendations and fostering an environment of teamwork, customer satisfaction, communication, approachability, and empowerment.\u003Cbr /\u003E\u003Cstrong\u003E\u003Cbr /\u003EKnowledge, Skills, Abilities and Competencies:\u003Cbr /\u003E\u003C/strong\u003EMust posess excellent customer service skills \u003Cbr /\u003E Must be able to handle mulitple tasks and ability to prioritize according to importance, as well as maintain good judgement in high pressure situations. \u003Cbr /\u003E Must have excellent written and verbal communication skills. \u003Cbr /\u003E Must have training experience \u003Cbr /\u003E Must be willing to travel\u003C/div\u003E
Posted: 2019-11-07 Expires: 2020-03-08

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Manager, Health Management

Home Depot
Atlanta, GA 30303

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