22 days old

Manager, Capacity (LHI) - Telecommute in Greater LaCrosse, WI only - 911061

La Crosse, WI 54601 Work Remotely
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  • Job Code
    911061

The statements listed below are not intended to be all inclusive of the duties and responsibilities of the position. Based on leadership decisions and business needs, all other duties as assigned will be expected for each position.

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The Capacity Manager is responsible for leading capacity management activities for all software and configuration delivery to ensure meet the strategic objectives of the organization.

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If you live within a two hour drive of La Crosse, WI, you will have the flexibility to telecommute* as you take on some tough challenges.

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Primary Responsibilities:

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  • Responsible for resource alignment across the portfolio to support individual initiative success, Monitor portfolio initiatives for internal and external resourcing factors that may impact expected deliverables. Creates and maintains capacity documentation and communications relating to the aggregated software and configuration delivery needs
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  • Assesses initiatives to ensure alignment with the organization's strategic objectives, is aware of and documents cross dependencies, collaborates with the Demand Manager to obtain agreement from Project Governance stakeholders on Portfolio content and prioritization, ensures projects moving through the pipeline comply with governance guidelines, and approved project change requests are aligned to teams
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  • Ensures communication on new team alignment or changes is shared with all impacted individuals and actions for shifting resources are tracked and completed
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  • Partnering with the Demand Manager to be informed on strategic changes and portfolio alignment to strategic goals and well-versed on the portfolios aggregate investment, financial performance and benefit realization
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  • Tracks capacity and collaborates with resource managers to assess capacity against actual trends to provide recommendations on volume of work that can be maintained
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  • Assesses portfolio for risks and collaborates with project, program, product and resource managers to create and execute mitigation plans
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  • Ensures understanding and buy-in from applicable stakeholders, effectively navigates and manages complex relationships
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  • Clearly articulates portfolio and project management methodology and governance framework, guides discussions and challenges the status quo, Articulates how the portfolio and artifacts deliver value, seeks clarification and provides alternatives, facilitates decision making across stakeholders, seeks input from others in analysis, embraces change
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  • Continually improves management style and documentation, Focuses on speed to value, Leverages internal network of partners to develop point of view in undefined spaces
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Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

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Required Qualifications:

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  • Bachelors Degree in Project Management, Organizational Management, Business, Engineering or related field or equivalent combination of education, experience and/or applicable military experience
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  • Five (5) years of demonstrated experience with a scaled-agile framework and working closely with delivery teams
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  • Intermediate experience within Excel
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  • If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained
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Preferred Qualifications:

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  • Demonstrated thorough knowledge of all OptumServe MedNet suite of applications
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  • Minimum of two (2) years of managerial, supervisory or leadership experience
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  • Strong financial acumen; assessing for financial value estimations and realization
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  • Scrum Master certification
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  • Technical writing and editing experience
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  • National Career Readiness Certificate
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  • Must be detail-oriented and well organized
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  • Strong interpersonal skills including the ability to present, persuade and provide professional presentation materials to both large and small groups
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  • Ability to develop and lead cross-functional teams and individuals throughout the various levels of the organization
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  • Excellent oral and written communication skills required including the ability to communicate effectively with both internal and external customers
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  • Ability to provide education, consultation and mentorship to a variety of staff from all levels of organization
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  • Strong time management skills and sound judgment
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  • Ability to develop tools and processes applicable to the organization
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Optum, a part of the UnitedHealth Group family of businesses, continues to evolve and make a bigger impact through its extensive expertise in combining technology, data and people to create novel health care solutions and services across the globe. OptumServe is following suit by creating and delivering care that meets the health needs of active duty service members, veterans and their families. We're partnering with federal and state government agencies to meet the readiness and health needs of active duty military members and veterans by providing preventive health screenings and assessments to ensure that troops are ready to answer the call of duty. For those who want to intensify their impact in a career that brings together challenge, learning and growth, OptumServe is the right place to do your life's best work.SM

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*All Telecommuters will be required to adhere to UnitedHealth Groups Telecommuter Policy
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Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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"UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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Job Keywords: scrum, scrum master, agile, software, capacity, demand manager, IT, applications, excel

Posted: 2021-02-06 Expires: 2021-03-08

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Manager, Capacity (LHI) - Telecommute in Greater LaCrosse, WI only - 911061

UnitedHealth Group
La Crosse, WI 54601

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