Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.SM

When you are in the business of health care, you're in the business of people. At UnitedHealth Group we want every customer experience to be distinctly personal. The challenge is complex.

Youll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

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• Sets team direction, resolves problems and provides guidance to members of own team
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• Adapts departmental plans and priorities to address business and operational challenges
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• Influences or provides input to forecasting and planning activities
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• Product, service or process decisions are most likely to impact multiple groups of employees and/or customers (internal or external)
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• Monitor business level reports daily, weekly and monthly to ensure goals are met
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• Sets priorities for the team to ensure task completion and performance goals are met
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• Coordinates work activities with other supervisors, managers, departments, etc.
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• Identifies and resolves operational problems using defined processes, expertise and judgment
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• Provides coaching and feedback to team members, including formal corrective action
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• Conducts annual performance reviews for team members
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• Provides expertise and customer service support to members, customers, and / or providers
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• Adapt departmental plans and priorities to address business and operational challenges
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• Manage hiring, employee development, quality, performance, and productivity of team
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• Monitor individual and team performance reports daily, weekly and monthly to ensure goals are met
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• Manage team employee engagement activities as well as team communications, ensuring that employees are respected, engaged, and productive
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• Operates with high independence and accountability, as this persons manager will also be a telecommuter
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• Adopt a test and learn approach to continuously identify opportunities for improvement, testing and measuring new ideas, and quickly implementing successful changes across the team that represent the needs of our members as well as the business
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• Participate in operations planning discussions
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• Execute policy and procedural changes that result in improved member access and quality of care
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• Carry out responsibilities in accordance with the UHG's policies and applicable laws
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Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

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• High School Diploma / GED (or higher)
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• 3+ years of experience in the PBM industry
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• 2+ years of Supervisory / Management experience within the healthcare industry
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• Proficiency with Microsoft Word (creating documents), Microsoft Excel (create and modify spreadsheets), Microsoft PowerPoint (creating presentations and editing slide), and Microsoft Outlook (create, manage, sort email and calendar)
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• If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders.
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Preferred Qualifications:

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• Project Management Experience
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UnitedHealth Group is an essential business. The health and safety of our team members is our highest priority, so we are taking a science driven approach to slowly welcome and transition some of our workforce back to the office with many safety protocols in place. We continue to monitor and assess before we confirm the return of each wave, paying specific attention to geography-specific trends. We have taken steps to ensure the safety of our 325,000 team members and their families, providing them with resources and support as they continue to serve the members, patients and customers who depend on us.

You can learn more about all we are doing to fight COVID-19 and support impacted communities:click here.

*All Telecommuters will be required to adhere to UnitedHealth Groups Telecommuter Policy.

Colorado Residents Only: The salary range for Colorado residents is $79,700 to $142,600. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, In addition to your salary, UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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